Front Office Executive

22 hours ago

Mumbai, India Hdfc Sales Full time

Role & responsibilities

  • Front Office Management: Oversee and manage all front desk operations, ensuring a welcoming and efficient experience for all visitors. This includes greeting and registering guests, managing incoming calls, and maintaining a professional and organized reception area with all necessary resources.
  • Travel Desk Management: Manage all aspects of business travel arrangements, including flight and hotel bookings
  • Administrative Support: Provide comprehensive administrative support across various departments, including scheduling and coordinating appointments, meetings, and key events. This also involves preparing reports, maintaining records, and managing both incoming and outgoing correspondence.
  • Office Operations Oversight: Supervise front office staff, ensuring smooth day-to-day operations and adherence to office security protocols, including maintaining visitor logs.
  • Resource Management: Monitor and manage office supplies, placing orders as needed. Oversee pantry operations, including stock checks and hygiene maintenance.
  • Vendor Coordination & Logistics: Act as a liaison with external vendors for office supplies and services and coordinate meeting room bookings and readiness.
  • Financial Administration: Oversee vendor bill checking and verification processes.
  • General Support: Perform additional administrative tasks and offer general support as assigned by the line manager.

Required Skills:

  • Exceptional organizational and time-management capabilities.
  • Strong verbal and written communication skills with a professional demeanor.
  • Proven customer service and interpersonal abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Demonstrated professional email etiquette and strong drafting skills for professional communication.
  • Polite, professional and customer-service oriented attitude.

Qualifications:

  • Graduate in any discipline (B.Com/BBA preferred).
  • 5-8 years of progressive experience in a similar administrative and front office management role.

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