Client Relationship Manager

7 days ago


gurgaon, India Azent Overseas Education Full time
Company Profile:
Azent Overseas Education is India's leading overseas education advisory firm, founded by Mr. Atul Nishar (Founder & Chairman Emeritus Hexaware Technologies and Aptech) & Ms. Priyanka Nishar (Founder & Vice-Chairperson, Azent Overseas Education). With a strong presence in 8 cities across India, we provide end-to-end support for students' admissions process to 1500+ universities abroad.
Role Description- Manager- Client Relations (Canada)
This a full-time on-site role as a Manager of Client Relations & Training (Canada) at our Gurugram location. The role involves managing client relationships, conducting training sessions for team members, and ensuring excellent customer service for our clients. The Manager will oversee a team of Client Relations & Training associates and work closely with other teams to optimize processes and procedures.
Required Skills & KRA:
Minimum 7-8 years of Experience in the overseas education industry for end to end counselling for Canada destination with strong experience in Canada visas.
Strong destination knowledge of Canada.
Excellent interpersonal and communication skills
Experience in client relationship management in oveseas education
Experience in conducting training sessions and managing a team is a plus
Strong organizational and time management skills
Ability to work in a fast-paced environment and adapt to changing priorities
Support in achieving overall target for the destinations
Support counsellors and build capabilities of the team
Attend conferences on behalf of the company
Plan memberships and certifications for Canada destination

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