Quality Analyst

3 weeks ago

Uncha Samana, India IGT Solutions Full time

About Us:IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industriesJob descriptionGraduate with minimum 1 Year of on paper Quality Experience in BPO along with German LanguageExcellent communication skillsNotice period : Immediate JoinerWork from OfficeLocation IGT Solutions GurgaonCandidates should be aware about,What is the build up for on floor TNI?What is the feedback methodology used ?What is the method used to manage BQM ? What are the QC tools ?What is the PIP turn around time ?

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