Senior Business Analyst

2 months ago

Bengaluru, India Liferay Full time
About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

About You and this Role

Liferay is looking for a Senior Business Analyst to join its Global Services team. In this role, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform. We’re looking for people who love open source, enjoy wearing multiple hats, and want to grow with a company that’s bursting at the seams.

Key Objectives

Manage project requirements and provide status updates to key project stakeholders (client and internal)Ability to independently drive requirements-gathering sessions or discovery sessions with the client and Liferay stakeholdersElicit and clearly document business and systems requirementsUnderstand client verticals and their impact on project feature implementationIndependently seek requirements in the absence of other senior members of the teamSupport and align efforts with the Liferay dev team to meet customer and business needsAbility to prioritize sprint-level feature development work for the Liferay development teamAbility to breakdown features based on INVEST principlesAssess business process and system inefficiencies, and their impact on the Liferay solution getting deliveredBe able to independently present project details to non-tech stakeholdersManage customer relationships and expectations by developing a communication process to keep others up-to-date on project requirements and progressCollaborate closely with developers and cross functional teams to implement the requirements, provide necessary guidance to testers during QA process, and to track progress on features under developmentAbility to work with project EMs/PMs on distilling criteria in project sizing documentsIdentify ways to increase adoption and customer satisfactionIdentify improvement opportunities (proactive and reactive) within the PMO and SDOPS spacesDeep understanding of best practices in business analysis and qualityAbility to multitask, stay organized, and thrive in a fast-paced work environmentAbility to communicate complex business requirement concepts clearly and persuasively to diverse audiencesEnvision and research emerging market trends to provide the best solutions to customers

Coverage

Expected (at times) to cover the responsibilities of a Mid-level Business Analyst.

Qualifications

Bachelor's Degree in Business, Technology, or related fields4-6 years of relevant experience in a strategy or business analysis-related roleUnderstands the value and uses of portals in an enterprise environmentExperience with process improvements, requirements validation, defect management, and facilitating workshopsExperience with MS Office, project management tools (JIRA) and design tools (Invision, Figma, LucidChart, Omnigraffle, etc.)Strong written, verbal, and presentation skillsStrong consulting and critical thinking skillsExcellent prioritization, organization, and time management skills and ability to work with minimal supervisionKnowledge and experience in communicating business requirements with distributed cross-functional teamsMust be willing to travel (25% at the least, based on project needs)Experience with Liferay, Websphere Portal, Web Logic, or other platforms preferred

Skillset

Detailed knowledge of all DXP products (is a plus)Advanced requirements gatheringBusiness processMentoringConduct workshopsGap AnalysisExcellent verbal and written communicationClient Relationship ManagementSDLC, Agile, JIRA, CI/CD

What We Offer

Salary package w/ competitive benefits according to qualifications and experienceOpportunities to take responsibility, grow professionally, and Stay NerdyA positive and collaborative work

cultureCheck out what employees say about us on

GlassdoorWorking at a

leading

open-source

company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

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