▷ Only 24h Left: Manager
2 weeks ago
Key Responsibilities:
- EV Fleet Maintenance: Oversee preventive and scheduled maintenance of electric vehicles, ensuring optimal performance and minimal downtime.- Vehicle Monitoring: Closely monitor kilometers lost, reduce breakdown incidents, and ensure 100% vehicle availability on a daily basis.- Routine Checks: Implement and supervise daily and weekly checks to maintain vehicle readiness and reliability.- Performance Feedback: Gather and analyze product performance feedback, monitor product failures, and collaborate with internal stakeholders for effective diagnosis and solutions.- Quality Assurance: Ensure quality work across all depots, conduct failure analyses, and implement measures to prevent repeat jobs.- Process Implementation: Establish and audit service processes at all depots to enhance operational efficiency.- Warranty Management: Prepare and submit warranty claims through the designated portal, ensuring compliance with company policies.- SAP Proficiency: Utilize SAP for effective service management and documentation.- Team Leadership: Manage depot technical staff, focusing on capability improvement and skill mapping to enhance team performance.- Service Strategies: Develop depot service procedures and strategies aimed at increasing productivity while maintaining quality service standards.- Emergency Response: Monitor and reduce turnaround times (TAT) for emergency off-road buses, ensuring prompt service delivery.- Inventory Management: Implement Kaizen activities and maintain optimal parts stock levels at all depots based on historical data and actual consumption.- Cross-Department Coordination: Coordinate with internal departments, external vendors, and government authorities to address service concerns and provide updates.- Customer Satisfaction: Ensure high levels of customer satisfaction through effective service delivery and communication.- Technical Skills: Knowledge of electric vehicle systems and technologies; proficiency in SAP.- Soft Skills: Strong leadership, communication, and problem-solving skills; ability to work collaboratively across departments.- Attributes: Detail-oriented, proactive, and committed to quality service and continuous improvement.
Interested candidates can share profiles at
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