Associate, Granite

Job Description • Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information • Responsible for collaborating with onshore stakeholders via email and phone calls • Responsible for scheduling and expediting site inspections with inspectors across the United States • Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties • Responsible for obtaining pending documents and/or information and updating the system with the information provided by the lenders, contractors, and field inspectors • Responsible for communicating with the clients through email • Follow schedule adherence • Obtain a quality score of 98.5% or above Qualifications • Bachelor’s Degree or equivalent Required Skills • Must have excellent written communication skills (with accurate grammar and punctuation) • Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes • Must have excellent verbal communication skills with fluent English and neutral accent • Must have good analytical and cognitive skills • Must have an eye for attention to detail • Must have minimum 30 wpm speed with the ability to talk over the phone