Mortgage loan servicing

4 weeks ago


hyderabad, India 2coms Full time
Job Description
Job Description of SPE/SME for Property Valuations  
 
Job Title:SPE/SME for Special Loans Process 
Reporting to:Team Leader 
 
Objectives 
Special Loans is a process which is majorly carried out in Performing Servicing of 
Mortgage loan servicing. The activities involve updation & audit of mortgage change in 
terms under ARM, SCRA & Loan Modifications. HELOC processing & Maintenance is 
another segment of special loans activity.  
 
Key   Result   Areas   (KRAs) 
Productivity:    
SPEs & SME on production is expected to meet or exceed the set / agreed target 
in a given timeframe, both during the training period and in the period following 
training.   
The productivity targets will be revised based on the tenure and any such changes 
will be made known to the associate. 
 
Quality:   
SPEs & SMEs are expected to meet and exceed the minimum quality benchmark 
according to the guidelines specified.   
The quality targets will be revised based on the tenure and any such changes will 
be made known to the associate. 
 
Feedback:    
SPEs are expected to be open and receptive to feedback and should view the 
feedback mechanism as a tool for constant self-improvement and process 
development. 
SMEs are expected to conduct quality audits on the work items processed in 
Special Loans process and deliver feedback to the processing associates. They are 
also required to maintain quality dashboards, Production MIS & SOPs 
 
Qualification:    
Graduate/Diploma (3 year) in any discipline. Bachelor’s degree in accounting or finance 
or related field would be preferable 
 
Skill Sets 
∙12 months - 60 months experience being part of below functions: 
Requirements
US mortgage, Investor accounting

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