Manager - Regional Sales - PSF Madurai ( 81384380 )

4 weeks ago

madurai, India Reliance Industries Limited Full time

Job Responsibilities :

a) Consolidate, finalize and monitor the Sales Plan and Actuals for the Territory : Monthly and Annual

b) Generate orders on a daily basis by following up with customers and channel partners. 

c) Monitor actual customer off take vs. plan (Sales Plan, MOU, Annual Budget).

d) Take corrective measures in case of deviation from plan

c) Regularly communicate to customers and channel partners on production schedules, material availability position from various manufacturing sites, change in our prices, MOU Schemes and signing.

d) Feedback to customers on dispatches, order status and stock transfer movement to regional depots.

e) Movement plan by grade/site to depots and periodically monitor Physical Stock, Stock in transit and STOs to avoid stock outs, and monitor ageing and disposal of stocks

f) Customer coverage :

i) Plan: Category wise / frequency 

ii) Physical Visits followed by on-line submission of visit reports in eCRM module. These visits to provide value-added technical and commercial services to the customers

iii) Track exceptions in RPOC and ensure closure of the same within the stipulated norms.

iv) Periodically understand the customer#s business trajectory to provide inputs for customer segmentation

g) Collection of samples both finished products and raw material aimed at enhancing service levels to customer.

h) New customers - Handholding, master creation, grade selection, DCA tie-up, technical knowhow, etc.

i) Complaints # Acknowledge & provide feedback / escalate & resolve the issue within the specified time frame.

j) Prepare annual expense budget for the assigned territory.

k) l) 

a) Provide inputs for NSR improvements and Pricing through constant interaction with customers and channel partners.

b) Maximize grades with higher NSR in the assigned geographical Territory.

a) Assist in conducting CRMs, Seminars, Workshops, Exhibitions, etc. aimed at generating additional business.

c) Provide regular inputs to HO BD Team for arranging approvals, spec-ins, etc. 

c) Track capacity additions and investment by customers and update.

a) Regular interaction with trade channels, customers on open market prices and trends, international offers and provide periodic inputs to PHs and RM.

b) Keep a track of co-producers business operations, product availability and commercial policies and trade terms and periodically update.

a) Keep track of over dues/outstanding of customers and follow up for payments 

b) Regular follow up for collection of statutory documents like C Forms, Authenticated Excise Invoices, Letters confirming discharge of Service Tax liabilities, Documents for grouping of companies as per policy, ARE Forms, etc.

c) Generate commercial proposal for case pertaining MOU Defaults, QD cases, etc.

Education Requirement :

B. E. / B. Tech in Chemical / Polymer / Textile / Mechanical engineering + MBA

Experience Requirement :

4 to 7 years of relevant experience

Skills & Competencies :

Core Domain Competencies :

 Product Knowledge

 End use Sectors

 Product Technologies

 Role-specific Competencies :

 Customer Knowledge 

 Competing Product Economics 

 Domestic Logistics / Taxation 

 Downstream Processing 

 Warehouse Management 

 Relationship Management 

 Planning & Organizing 

 Effective Execution 

 IT & Software for usage 


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