Junior Associate – Account Management

5 days ago

Bengaluru, India BrandStory Digital Full time

Junior Associate - Account Management

Location
:

Bangalore

Experience
:

1.5–2 Years

Type
:

Full Time

About BrandStory

  • A leading digital marketing agency delivering
    end-to-end marketing solutions

.
- Expertise in crafting impactful strategies for both
B2B and B2C clients

.
- Blend of
creativity + data-driven execution

to achieve measurable business outcomes.

Role Overview

  • Position:
    Junior Associate - Account Manager
  • Focus: Build and nurture strong client relationships while ensuring
    successful campaign/project delivery

.
- Key Traits: Client-focused, strong communicator, strategic thinker, and effective collaborator.
- Responsibility: Act as the bridge between clients and internal teams to drive satisfaction, retention, and growth.

Key Responsibilities

1. Client Relationship Management

  • Act as the
    primary point of contact

for assigned clients.
- Ensure seamless communication, understanding, and alignment with client objectives.
- Build long-term positive relationships to retain and grow accounts.

2. Account Strategy & Delivery

  • Understand client objectives, brand guidelines, and market positioning.
  • Provide
    strategic recommendations

that align with client goals.
- Manage multiple accounts, ensuring
timely delivery

of campaigns within scope and budget.

3. Campaign Coordination

  • Work with creative, strategy, and digital teams to develop and execute impactful campaigns.
  • Monitor timelines, deliverables, and KPIs to ensure smooth execution.
  • Prepare and present campaign proposals, reports, and performance reviews.

4. Growth & Upselling

  • Identify upsell and cross-sell opportunities for additional agency services.
  • Support revenue growth by spotting client needs beyond the current scope.

5. Industry Awareness

  • Stay updated on industry trends, competitor activities, and best practices.
  • Proactively bring insights and ideas to clients for added value.

Key Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field.
  • years of experience as an
    Account Manager / Client Servicing Executive

(agency environment preferred).
- Strong understanding of
marketing, branding, digital campaigns, and media channels

.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects under tight deadlines.
- Strong problem-solving skills with a proactive mindset.
- Proficiency in
MS Office Suite / Google Workspace

(project management tools like ClickUp, Trello, Asana are a plus).

What We Offer

  • A
    dynamic, creative, and collaborative

work environment.
- Opportunities to work with
top brands across industries

.
- Clear pathways for
professional growth and skill development

.

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