Associate Operations Manager-Hub Operations

4 weeks ago


india IDFC FIRST Bank Full time

Role/ Job Title:  Associate Operation Manager-HUB Operations

Function/ Department:  HUB Operations

Job Purpose:

An Associate Operations Manager will be mapped to one Product / POD & will look after the end to end login & disbursal activities of their respective POD. In addition to this, the candidate will have to interact with respective vendor stakeholders for effective resource planning.

Roles & Responsibilities:

Candidate will be mapped to one Product / POD for login & disbursal activities of their respective POD Key area of operations being Loan Disbursal, candidate would be required to learn & deliver process around Disbursals for multiple products. Ensure high productivity of the Hub executives for respective POD Maintaining POD cadence for their respective product. Candidate will have to train Hub executives & ensure the TAT & FTR% targets are met & high quality is maintained. Efficient coordination with multiple stakeholders for resolving any issues for the POD members.

Education Qualification: 

Graduation: Any Graduation.

Post-graduation: Any Post-graduation

Experience:  Minimum of 2 - 5 years of experience in collections.



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