IAM Support L2

4 weeks ago


india Foundever Full time

IAM Support Level 2 - Key Responsibilities, Skills and Experience

5+ years overall experience supporting a minimum of two or more IGA platforms, i.e. - Saviynt, Microsoft Entra ID(Azure Active Directory) Governance in a medium to large enterprise.



Note:We are looking for someone who is having experience into Saviynt as a IGA Tool,Complete end to end implementation and configuration.


Job Location:Hyderabad,Chennai,Bangalore.


  • Substantial development experience with configuring an IGA platform, i.e. - using custom rules, transforms and API commands to implement enhancements to the platform.
  • Strong familiarity with releasing enhancements in an environment that uses change control and a sandbox\UAT instance before moving onto Production.
  • Strong experience with configuring connectors to integrate the IGA platform with third party products, i.e. ServiceNow for access request fulfilment and SAGE\Workday for employee data aggregation.
  • Strong experience with onboarding new applications using a role-based access control (RBAC) model.
  • Producing and maintaining clear and concise documentation covering the SML process, custom configuration and user training guides.
  • Good experience with developing custom audit reports for governance and oversight of various corporate applications and the types of access linked to these apps.
  • Strong experience integrating with Microsoft technologies such as Active Directory and Azure Active Directory.
  • Provide support and mentoring to the Level 1 analyst for any escalations and complex BAU tickets that requires more in-depth troubleshooting.
  • Experience working in a global environment with colleagues from other IT teams with a vested interest in the Identity Management space.
  • An adaptable team player with strong written and verbal communication skills and a ‘can-do’ attitude is required.



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