Retention Associate
3 weeks ago
Company Description
Blep Dog Food is a Petcare company that specializes in creating super healthy and delicious dog food made from human-grade ingredients. Our mission is to provide nutritionally balanced meals that keep dogs happy and healthy. Check out our products and learn more about us at
Role Description
This is a full-time on-site role for a Retention Associate located in Noida. As a Retention Associate, you will be responsible for managing customer relationships and ensuring high customer satisfaction and retention. This includes resolving customer inquiries, handling customer feedback, implementing retention strategies, and assisting with customer onboarding and training.
Qualifications
- Excellent communication and interpersonal skills
- Experience in market research and data analysis
- Sales and marketing skills
- Project management skills
- Strong problem-solving and decision-making abilities
- Ability to work well in a team and independently
- Attention to detail and organizational skills
- Knowledge of pet industry and trends is a plus
- Bachelor's degree in Business, Marketing, or related field
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