Director/Senior Director

3 weeks ago

Mumbai, India VISTRA Full time
It’s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team as Director/Senior Director - Billing (OTC) , reporting to the Managing Director, this full-time and permanent position is based in Mumbai, India and offers regional coverage, allowing you to make a significant impact to our Billing team and its’ growth.
Purpose of Role : The Senior Director/Head Billing will oversee the entire Billing process, ensuring efficient billing operations, accurate invoicing, and revenue recognition. This leadership role requires extensive experience in billing, accounts receivable management, and process optimization. The ideal candidate will drive improvements in billing practices, implement best practices, and ensure compliance with financial regulations.
Scope: The role involves managing high-performance teams, driving process migrations, and implementing robust governance models to optimize operations. It requires strong leadership to foster productivity, and implement automation initiatives, contributing to the overall efficiency and success.
Key responsibilities:
Leadership & Management:
Lead and manage the large billing / OTC team, providing guidance, mentorship, and support to ensure high performance.
Establish clear performance goals and metrics, monitor progress, and provide regular feedback. o Foster a culture of continuous improvement, collaboration, and innovation.
Billing Operations Management:
Oversee end-to-end billing processes, project set up, invoicing, and revenue recognition.
Ensure timely and accurate billing to customers, resolving any discrepancies or issues promptly.
Implement and maintain robust controls and procedures to ensure billing accuracy and compliance
Oversee the migration and integration of billing systems and processes across different regions.
Financial Analysis and Reporting:
Prepare and present regular reports on billing performance, including key metrics and KPIs.
Provide insights into billing trends, revenue forecasts, and potential risks.
Develop and manage service and customer profitability reports to assess and enhance the financial performance of services and customer accounts
Collaborate with the finance team to support budgeting, forecasting, and financial analysis activities.
KPI and SLA Tracking
Track and report on key performance indicators (KPIs) and service level agreements (SLAs) related to the quality and timeliness.
Develop and implement action plans to address any performance issues.
Stakeholder Engagement
Build strong relationships with internal and external stakeholders - Vistra and client side
Work closely with sales, customer service, and other departments to resolve billing issues and improve processes.
Act as the primary point of contact for billing-related inquiries and escalations.
Key requirements:
20+ years of total experience of which 10 + experience in managing Client Billing / OTC in Shared Service Centre / BPO. At least 5 years in a leadership role.
MBA/CA Inter/M. Com
Fluency in written and spoken English
Proficiency in SAP and other financial software or ERP systems (e.g., Oracle, Microsoft Dynamics).
Demonstrated experience in handling multi-geography billing operations and migration projects.
Strong understanding of OTC processes, billing systems, financial reporting and revenue recognition principles.
Company Benefits:
At our Vistra India office, we believe in putting our employees’ well-being first We offer a hybrid working arrangement. Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey

  • Senior Financial Director

    2 weeks ago

    Mumbai, Maharashtra, India The Management Recruitment Group (MRG) Full time

    Job OverviewThe Management Recruitment Group (MRG) is partnering with a leading Real Estate firm to find an experienced Senior Financial Director.Job Summary:We are seeking a highly skilled and accomplished Senior Financial Director to join our client's team. The ideal candidate will have extensive experience in finance operations, tax compliances, financial...

  • Secretary to directors

    1 week ago

    Mumbai, India White Force Group Full time

    CTC: 7 LPAExperience: At least 10 years of work Experience as Secretary to Director or with Top Management.Main Responsibilities1. To provide support to the Directors in delivering overall strategic objectives.2. To provide administrative services including diary management, booking meetings, planning events, organising travel & Forex and preparing travel...

  • Senior IT Project Director

    3 weeks ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    TCS Presents Exciting Opportunity for a Senior IT Project DirectorGreetings from Tata Consultancy ServicesCompany Overview: TCS is an Indian multinational information technology services and consulting company that provides business solutions to organizations worldwide. We have a strong presence in Mumbai, India.Job Summary: We are seeking an experienced...

  • Senior Sales Director

    3 weeks ago

    Mumbai, Maharashtra, India Vizlogic Full time

    **Job Title:** Senior Sales Director**Company Overview:** Vizlogic is a dynamic company seeking an experienced Senior Sales Director to lead its sales team. The ideal candidate will have a proven track record of achieving revenue targets and driving growth.**Salary:** $120,000 - $150,000 per year, depending on experience.Job Description:As the Senior Sales...

  • Senior Art Director

    3 weeks ago

    Mumbai, Maharashtra, India Staffing Solutions Full time

    Job Title: Senior Art DirectorWe are seeking an experienced and skilled Senior Art Director to join our team in Mumbai. The ideal candidate will have a proven track record of delivering high-quality art direction and managing end-to-end projects.About the RoleThe Senior Art Director will be responsible for overseeing the creative process from concept to...

  • Senior Project Director

    2 weeks ago

    Mumbai, Maharashtra, India Vivaconnect Pvt Ltd Full time

    About the RoleWe are seeking a seasoned Senior Project Director to join our team at Vivaconnect Pvt Ltd.

  • Senior Commercial Director

    1 month ago

    Mumbai, Maharashtra, India Santa Fe Relocation Full time

    About the RoleWe are seeking an experienced Senior Commercial Director to lead our commercial strategy in relocation services. The ideal candidate will have a strong background in sales management and a proven track record of meeting and exceeding goals.

  • Senior Real Estate Sales Director

    1 week ago

    Mumbai, Maharashtra, India Lifelancer Full time

    Job Title: Senior Real Estate Sales DirectorEstimated Salary: ₹1,200,000 - ₹1,500,000 per annumCompany OverviewInspira Realty is a leading real estate company headquartered in Mumbai, with diversified business interests expanding across various sectors.We are seeking a highly motivated and experienced Senior Real Estate Sales Director to join our team at...

  • Senior Project Director

    4 weeks ago

    Mumbai, Maharashtra, India Exponentia Full time

    Job OverviewWe are seeking an experienced Senior Project Director to oversee the planning, execution, and delivery of projects within our organization. The successful candidate will work closely with cross-functional teams to ensure projects are completed on time, within scope, and budget.

  • Senior Engineering Director

    4 weeks ago

    Mumbai, Maharashtra, India LogiNext Full time

    Job OverviewWe are seeking an experienced Senior Engineering Director to lead our Product Engineering team. As a key member of our organization, you will be responsible for designing and developing cutting-edge products that exceed client expectations.

  • Senior Director of Philanthropic Strategy

    2 weeks ago

    Mumbai, Maharashtra, India CrossOver Talent Full time

    **Job Title:** Senior Director of Philanthropic Strategy**Company Overview:** CrossOver Talent is a dynamic organization dedicated to making a meaningful impact in the development sector. We are seeking an exceptional individual to join our team as a Senior Director of Philanthropic Strategy.**Salary:** $120,000 - $150,000 per annum**Job Description:** The...

  • Senior Sales Director

    3 weeks ago

    Mumbai, Maharashtra, India Vashi Integrated Full time

    **Job Title:** Senior Sales Director**About Us:** Vashi Integrated is a leading provider of innovative solutions. We are seeking an experienced Senior Sales Director to lead our sales team and drive business growth.**Estimated Salary:** $120,000 - $180,000 per year, depending on experience and qualifications.Key Responsibilities:Develop and implement a...

  • Senior Director Underwriting

    2 weeks ago

    Mumbai, Maharashtra, India Evoke HR Solutions Pvt. Ltd. Full time

    About Evoke HR Solutions Pvt. Ltd.We are a reputable organization with a presence in Seawoods, Navi Mumbai, seeking an experienced professional to join our team as Senior Director Underwriting.SalaryThe successful candidate can expect a salary range of ₹12 lakhs - ₹18 lakhs per annum, commensurate with experience and qualifications.Job Description:As a...

  • Senior Operations Director

    3 weeks ago

    Mumbai, Maharashtra, India Ergode IT Services Full time

    Job Title:Senior Operations DirectorJob Description:Ergode IT Services seeks a highly skilled Senior Operations Director to lead our operational strategy and drive business performance. As a key member of our leadership team, you will oversee the development and implementation of strategic operational plans to ensure alignment with company objectives and...

  • Director/senior director

    3 months ago

    Mumbai, India VISTRA Full time

    It’s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. But progress...

  • Senior Director of Strategic Consulting

    3 weeks ago

    Mumbai, Maharashtra, India Mphasis Full time

    Role OverviewIn this pivotal role as Senior Director of Strategic Consulting at Mphasis, you will be responsible for overseeing high-priority client engagements and driving business growth.

  • Senior Engineering Director

    4 weeks ago

    Mumbai, Maharashtra, India LogiNext Full time

    Overview: LogiNext is a technology-driven company seeking an exceptional Senior Engineering Director to lead our Product Engineering team in developing a highly scalable, secure, and high-performing SaaS platform. The ideal candidate will have deep expertise in building secure, high-performing, and scalable systems, as well as excellent leadership qualities,...

  • Senior Finance Director

    4 weeks ago

    Mumbai, Maharashtra, India Wella Company Full time

    About the RoleAs a Senior Finance Director in Wella Company's India operations, you will lead the finance team and play a key role in supporting the leadership team with strategic initiatives, financial analysis, and operational insights.

  • Senior Director of Business Expansion

    5 days ago

    Mumbai, Maharashtra, India Ixsight Technologies Pvt. Ltd. Full time

    Job DescriptionIxsight Technologies Pvt. Ltd., an ISO/IEC 27001:2022 certified software product company, is seeking a Senior Director of Business Expansion to drive revenue growth and expansion into new markets.

  • Senior Fundraising Director

    6 days ago

    Mumbai, Maharashtra, India ARPAN Full time

    Job Title:Senior Fundraising DirectorJob Summary:A challenging role has emerged at Arpan for a seasoned Senior Fundraising Director who will spearhead the organization's fundraising efforts. The successful candidate will be responsible for developing and implementing a comprehensive fundraising strategy that drives growth and sustainability.Fundraising...