Functional Consultant

4 days ago

Bengaluru, Karnataka, India Avensys Consulting PVT LTD Full time

Responsibilities : - Provide expert functional consulting services for the SAP TM module, including configuration, customization, and integration. - Lead or participate in full lifecycle SAP TM implementation projects, from requirements gathering to go-live and post-go-live support. - Configure and customize SAP TM to meet specific client requirements, ensuring alignment with best practices and business objectives. - Conduct thorough testing and validation of SAP TM configurations and customizations. - Provide ongoing support and maintenance for SAP TM systems, including troubleshooting and resolving issues. - Analyze and resolve complex tickets received from clients, ensuring timely and effective solutions. - Conduct root cause analysis to identify and address underlying issues. - Document solutions and knowledge base articles to facilitate knowledge sharing and improve support efficiency. - Maintain a strong focus on client satisfaction and service level agreements (SLAs). - Prepare, propose, and implement new solutions to meet evolving business needs. - Conduct business process analysis and identify opportunities for optimization and improvement. - Develop detailed solution designs, including functional specifications, configuration documentation, and test plans. - Collaborate with technical teams to ensure seamless integration of SAP TM with other systems. - Create essential project documentation, including solution designs, business process documentation, functional specifications, and developer specifications. - Maintain regular communication and collaboration with clients, providing updates on project status and issue resolution. - Conduct workshops and training sessions for clients and internal teams. - Effectively communicate complex technical concepts to both technical and non-technical audiences. - Build and maintain strong relationships with clients, understanding their business needs and providing exceptional service. - Act as a trusted advisor to clients, providing expert guidance on SAP TM best practices and solutions. - Proactively identify and address potential issues and risks. Qualifications : - Bachelor's degree in Computer Science, Information Technology, Logistics, Supply Chain Management, or a related field. - Minimum of 8 years of experience in SAP TM functional consulting. - Deep understanding of SAP TM functionality, including planning, execution, freight settlement, and reporting. - Proven experience in supporting clients in the SAP TM domain or participation in SAP TM implementation projects. - Strong knowledge of transportation management processes and best practices. - Experience with SAP integration technologies (e.g., IDocs, APIs). - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - - Experience with S/4HANA TM is highly desirable. - Experience with freight tendering and carrier integration. - Experience with transportation network design and optimization. - Experience with the configuration of condition technique within TM. - Experience with TM master data. - Experience with TM reporting. - Experience with TM collaboration portals. Desired Skills and Qualifications : - SAP TM certification. - Experience with Agile methodologies. - Experience with international clients. - Cross module knowledge of other SAP modules such as SD, MM, and LE. - Knowledge of ABAP debugging. (ref:hirist.tech)

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