Senior Functional Designer Consultant

3 weeks ago

India RIA Advisory Full time

Role: Senior CC&B, C2M, CCS Functional Designer Consultant


Experience: 6 to 10 Years


Qualification: any relevant bachelor’s degree


Location: Pune, Trivandrum, Remote working (India)


Technical Know-How: Oracle CC&B (Customer Care & Billing) and C2M/CCS


Job description:

  •   Experience of implementing at least 2 complete CC&B/MDM/C2M/CCS End to End projects.
  • Ability and experience to conduct Oracle CC&B/C2M/MDM workshops that include requirements gathering, CC&B/MDM process mapping, design.
  • Good hands-on experience in creating detailed functional design documents that can be taken by OUAF developers to create quality code.
  • The ability to work with OUAF developers and guide them to convert design documents into quality codes.
  • Experience in working with the testing team and guiding them to create test scenarios.
  • Strong knowledge of Oracle Utilities, CC&B, MDM and C2M/CCS Derive to CC&B Configuration from Business requirement and work on functional configuration. Experience in configuration tools such as BO, MO, UI Map, Business script, Service Script, BPA script.
  • Possess expertise in any three modules: V setup, Credit &Collection, Billing, Payment, Rate, Asset Management, Measurement and Usage Processing
  •  In-depth knowledge of Meter to Cash flow and billing.
  • Strong knowledge of OUAF framework and understanding of technical aspects of CC&B/MDM/C2M.


 Personal Skills:  

  • Good written and verbal communication skills
  • Experience of working with international clients
  • Should be able to work independently, as well as in a team environment


About RIA Advisory:

RIA Advisory LLC (RIA) is a business advisory and technology firm specializing in Customer Care & Billing and Revenue Management across industries such as Utilities, Banking, Payments, Capital Markets, and Exchanges. With deep subject matter expertise, we help clients resolve complex challenges, streamline business and technology processes, and maximize ROI.

Our Utilities Vertical focuses on Customer Care and Billing. (CCB/C2M), Customer Information Systems (CIS), Meter Data Management, and connects the business goals of utility companies to IT applications and services that strengthen customer relationships and pave the way for the future.

With operations across the U.S., Canada, Mexico, UK, India, Philippines, and Australia, we are committed to delivering innovation and efficiency to our clients worldwide.


Services Offered:

Our Utilities Vertical delivers services through its unparalleled expertise in business practices. All practices are multi-faceted with the utility solutions and projects we support, including customer information and billing systems (CIS), customer relationship management (CRM), advanced metering infrastructure (AMI), meter data management (MDM), mobile workforce management (MWF), enterprise resource planning (ERP), customer self-service (CSS), enterprise asset management (EAM), and our application management services (AMS). 

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