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Corporate Quality Assurance Manager

2 months ago

chennai, India Intellect Design Arena Ltd Full time
Position: Quality Manager/ Senior Quality ManagerType: FulltimeLocation: Chennai, Mumbai, Pune, Hyderabad, NoidaRelevant Experience: 10 Years to 15 Years
ABOUT INTELLECT DESIGN ARENA LTDIntellect Design Arena Ltd
is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform,
eMACH.ai , is the most comprehensive, composable, and intelligent open finance platform in the world. With an impressive array of 329 microservices, 535 events, and over 1757 APIs,
eMACH.ai
enables financial institutions to design and deploy future-ready technology solutions that provide a significant global competitive edge.
With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance technology products through four lines of business: Global Consumer Banking (iGCB), Global Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC). Intellect is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world's first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation. We proudly serve over 325+ customers worldwide, supported by a diverse workforce of solution architects and domain and technology experts in major global financial hubs. For more information about Intellect, visit
YOU WILL DO:YOUR AREA OF KNOWLEDGE AND EXPERTISE:
Position :
Quality Manager/ Senior Quality Manager
Job Description:
About Corporate QualityThe Corporate Quality Team at Intellect Design Arena is pivotal in achieving organizational execution excellence through advanced quality management, robust governance, and a strong focus on customer satisfaction. They develop and implement sophisticated methods and tools to enhance software processes, ensure compliance with industry standards, and oversee corporate security initiatives. Central to their mission is driving customer satisfaction by applying best practices in quality assurance and process improvement. The team provides strategic insights to executive leadership and is responsible for managing the D-3 OTIF (Delivery 3 Days Ahead On Time In Full) implementation model, a customer-centric approach designed to ensure on-time, high-quality project delivery.
Roles and Responsibilities:The ideal candidate should haveStrong understanding of Integrated Product Development Life Cycle/ Implementation/ Maintenance/ Support Process, Deliverables, Checklists, and various IT industry best frameworks and models such as ISO 9001, ISO 20000, CMMI, Agile, Six Sigma, and ITIL, Information Security Process compliances.Expertise / understanding of tools like JIRA, Zephyr, and Service-NOW, MS Office suite, especially Excel, Knowledge of retrospective analysis, RCA/diagnostics.Willingness to learn, implement changes, and accept challenges, ownership attitude to bring positive changes and strong communication skills (both written and verbal)Project Management Skills:
Understand project scopes, define checklists and templates, review project artifacts & process documents, pro-actively track project milestones including payments, go-live, and customer and internal milestonesAssertive communication:
Build awareness of mandated processes & unit-specific practices amongst project teams and implementing best engineering practices.Ability to perform audits to identify process gaps & metrics, guide teams for corrective action, analyze progress, ensure improvement for implemented projects and ensure prevention across projects.
Skills Required:This job position mandates the candidate to possess knowledge of retrospective analysis, root cause analysis/diagnostics, and the ability to guide the team independentlyAbility to identify metrics, analyze progress for implemented projects to ensure improvement and provide early warnings for prevention and early correctionProactive tracking of project milestones and participation in the monthly review of projects
Required Qualification:A Bachelors or Masters degree in Engineering and 10+ years of experience in quality assurance or quality control roles, demonstrating a track record of process improvementExperience in delivering projects/products and a good understanding of technology; effective communication skills to present complex information to different audiencesStrong analytical and problem-solving skills to interpret data and make informed decisions and leadership experience to inspire and motivate teamsDetail-oriented mindset with a commitment to precision and accuracyProficiency in quality management software tools and data analysis platformsStrong leadership and interpersonal skills to collaborate effectively across different organization levelsResults-driven attitude with a passion for delivering high-quality products/services to customers and adaptability and resilience to manage changing priorities and challengesInnovative mindset, continuously seeking new ways to enhance processes and drive efficiencyCommitment to a culture of continuous learning and professional developmentShould have good management skills to
manage teamsProvide
early warning
to project teamShould have
strong communications skills , both written and verbal
WHAT INTELLECT OFFERS YOU:FT 8012, World's First FinTech Design Center for Financial Institutions, We have a rich and truly diverse work environment that is bustling with creative energy and individual perspectives from 29 nationalities and 30 languages.
LIVE YOUR DREAM -
Intellect is India's most profitable unicorn. A pioneer in Design Thinking, it has helped shape the future of FinTech with passion, and cutting-edge products, platforms and exponential technologies.
ImaginationExplore new possibilities at the epi-center of Design Thinking and cutting-edge technology.Unleash your true potential with mentor-led growth and development.LearningRegular training sessions to develop personality traits.Full support on career and skills development to enhance your expertise to maximise your career aspirations.Execution ExcellenceGet an opportunity to work with the world's strongest FinTech leaders who designed and created complex world class products.Be part of our dynamic team, to create world-class products for global marquee clients.A clear team vision with future ready FinTech Platforms.CollaborationA diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.InfluencingWe are an agenda setters in the market by delivering composable, contextual and hyper scalable FinTech solutions.
Good Luck Regards,Anand SoniIntellect Design Arena Ltd.