Infosys BPM hiring Order Management for Chennai
1 month ago
Infosys BPM is hiring for Order Management for Chennai Location
JOB DESCRIPTION:
- Job Location : Chennai
- Qualification : Any Graduates (15 years Graduation)
- Shifts: Night Shift
- Experience: Min +1 Years
- Role: Senior Process Executive/ Process Specialist
Roles & Responsibilities: -
- Consolidate data from multiple systems to facilitate inventory availability check and order entry.
- Perform various order management functions including order entry and expediting.
- Provided accurate order entry, change order and detailed telephone information while maintaining call center objectives and goals.
- Process a high volume of product orders via electronic distribution from order entry to shipment for revenue recognition.
- Plan and pro-actively manage through SAP the entire process of fulfilling customer contracts from Order Entry to Collection.
- Provided order management support for sales including order entry and order tracking using SAP.
- Order entry, shipping, fill rate, and product availability management of orders.
- Extensive intricate knowledge of SAP ERP system, including inventory, sales, and receivables and invoicing modules.
- End to end knowledge on the Export process system - from ERP to interfaced systems.
- Extensive knowledge on simple and complex contract under order booking and management.
Desired / Preferred Skills:
1. Good oral and written Communication skills.
2. Target oriented.
3. Good Analytical and Reasoning ability
4. Client / Customer interactions / negotiation skills.
5. Comfortable to make Phone calls to internal teams within client organization or respective stake holders.
Must have skills:
1. Preference for agents with experience in customer service, contact center, order to cash / order to shipment.
2. Prior exposure to multinational firms is preferable
3. Knowledge on supply chain management or order management operations.
4. Excellent written and oral communication.
Profile Screening Criteria’s / Checks:
1. Ability to communicate verbally and write in English
2. Ability to understand language nuances, intonation, accent & inference in spoken & written English
3. Willing to work in night shifts.
4. Team Player
If interested, please share your resume with below details to to schedule the interview.
- Name:
- Email:
- Mobile Number:
- Graduation & Year of passing:
- Post-Graduation & year of passing (If applicable):
- Total experience:
- Relevant experience:
- Current Company name:
- Current CTC:
- Expected CTC:
- Notice period:
- Current location:
Thanks & Regards
Varshini. S
HR - Senior Process Executive
Infosys BPM Ltd.
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