Associate Engineer

3 days ago

Chennai, India AstraZeneca Full time
Job Title - Associate EngineerCareer Level - C1Leverage technology to impact patients and ultimately save livesDo you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

ABOUT OUR IT TEAM

It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Craft your own path, with support all the way. A diverse set of minds that work cross- functionally and broadly together.

About the role

Application Support Engineer will be responsible for supervising tickets, working on Service Requests, and looking into Incident & Problem Management and providing resolutions.The consultant will be part of the Frontend Technologies supporting US/Canada based web and mobile functionality in our IT facility in Chennai. The candidate should possess broad functional knowledge in their domain and in-depth technical knowledge

Framework,

and SQL Server. The candidate should have confirmed expertise in supporting

and SQL Server related applications.Role and Responsibilities

ü As an associate engineer, should possess good understanding of the application architecture to enable better fix of issues.

ü You will be responsible for resolving any technical issues reported by the business users.

ü Deliver new or improved artifacts as required by Development lead and team lead.

ü Proactively anticipate issues, identify possible causes, work with the team to identify and propose solutions with an innovative demeanor.

ü Excellent customer service skills: including good communication, prioritization and sense of criticality - Providing a high level of service to our business users and adhering to our SLAs and follow ups till completion.

ü Coordinate with vendor application team and the key partners for any application issue.

ü Ticketing systems handling

ü Formally document as needed; QRG, SOPs, Knowledge articles and TDSs.

Essential Skills and experience

ü 3 to 4 Years of Experience required in ETL tools (IPC and/or Snaplogic)ü Technical hands-on experience in MySQL, Oracle/SQL Server.

ü Scripting languages: Shell scripting and/or Python

ü Able to grasp and learn new technologies and concepts.ü Capabilities for Problem determination, workaround resolution, root cause analysis.ü Experience on SNOW and/or Jira systemsü Self-driven, self-taught, and proactive behavior are a must.Desirable Skills and experienceü Audit processesü Agile methodologiesWHY JOIN US?We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.SO, WHAT’S NEXT?Are you already envisioning yourself joining our team? Good, because we’d love to hear from you Click the link to apply and we’ll be in touch as soon as we can.WHERE CAN I FIND OUT MORE?Our Social Media, Follow AstraZeneca on LinkedInWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.Date Posted26-Jun-2024

Closing Date14-Jul-2024

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