Servicenow developer

Job Description – Service Now Developer / ConsultantExperience: (5–10 Years)Employment Type: Full-timeRole Overview:We are seeking an experienced Service Now Developer/Consultant with deep expertise in IT Service Management (ITSM) modules and hands-on skills in customization, scripting, and integrations. The role requires strong technical proficiency in Service Now platform development, including workflows, automation, APIs, and Service Portal customization. Key Responsibilities:Design, develop, configure, and customize solutions on the Service Now platform.Work extensively across ITSM modules including Incident, Change, Problem, and Knowledge Management.Develop and modify Workflows, Business Rules, Script Includes, Client Scripts, and UI Policies.Create and support REST integrations and develop custom APIs to integrate Service Now with other enterprise systems.Customize and enhance the Service Portal to improve user experience and service delivery.Collaborate with stakeholders to gather requirements and translate them into technical solutions.Ensure solutions follow Service Now best practices for maintainability, scalability, and performance.Participate in testing, troubleshooting, and resolving platform-related issues.Stay updated with the latest Service Now features, capabilities, and releases. Required Skills & Qualifications:Strong hands-on experience with Service Now ITSM modules: Incident, Change, Problem, and Knowledge Management.Proficiency in Java Script and Service Now scripting components: Workflows, Business Rules, Script Includes, Client Scripts, and UI Policies.Experience with REST integrations and developing custom APIs within Service Now.Hands-on expertise in Service Portal customization and development.Knowledge of Service Now data structures, ACLs, and security best practices.Excellent analytical, troubleshooting, and communication skills.Preferred: Service Now certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in ITSM.