Community & Creator Relations Manager

Community & Creator Relations Manager Location: Gurgaon Type: Full-time Experience: 2-4 years Reports To: Content Head Why This Role Exists Behind every great parent is a strong support system. At Parentune, we are building that system every single day. The Community & Influencer Partnerships Manager role sits at the heart of this mission. You are not here to just moderate a forum or manage creators. You are here to build a real-time, high-trust, high-retention parent community across platforms, age groups, and needs, and extend that trust through meaningful creator collaborations. From resolving queries quickly to running expert-led sessions, scaling parent-to-parent conversations, and nurturing creator partnerships that amplify parent stories, this role is for someone who wants to create daily value and see that value reflected in a parent’s relief, action, and return. What You’ll Own End-to-end parent experience: How a parent feels, interacts, and stays with us Daily engagement: Lead conversations across app forums, WhatsApp groups, and live sessions Fast, accurate query resolution: Coordinate with Doctors, Experts, Content, and internal stakeholders Community onboarding: Design high-conversion journeys for new parents and make them feel seen from day one Retention building: Spot drop-offs and create content and engagement loops to bring parents back Influencer partnerships and creator outreach: Identify, onboard, and build strong, ongoing relationships with creators, parent influencers, and community champions to drive conversations, share credible experiences, and strengthen trust Workshop and event support: Curate, moderate, and follow up on parent workshops (online) Feedback loops: Capture daily insights and work with the product, content, and growth teams to improve Moderation and safety: Ensure a respectful, safe space for diverse parenting voices Who You Are A community-first thinker who understands the difference between reach and retention Sharp at writing and even sharper at listening, able to decode what parents do not say Fast, dependable, and detail-oriented with a strong sense of follow-through Experienced in running WhatsApp or app-based communities and understanding what drives engagement Skilled at identifying, onboarding, and nurturing creators and influencers who align with community values Comfortable speaking with Parents, Doctors, and Experts, and confident in holding your ground Organized and methodical, with an eye for metrics, insights, and playbook improvement Bonus if You’ve Experience working in a startup Built communities for a parenting, health, or wellness brand Managed influencer or creator partnerships Handled consumer onboarding or brand collaborations Experience as a parent yourself and can relate to what we mean by “frazzled mom at 2 AM” Why This Role Matters Parentune is India’s most trusted parenting community. The work you do here impacts real decisions made by real parents for their child’s health, nutrition, wellbeing, and development. This is not a passive role. It is the difference between a parent feeling lost and a parent feeling understood and supported. It is also the difference between an influencer partnership that is transactional and one that is truly trusted. What You’ll Get High ownership, clear impact, and direct visibility with Leadership Opportunities to grow into team leadership, influencer relations, or growth pathways A fast-moving, feedback-driven environment where you can initiate, learn, and scale Competitive salary and the chance to work on something that truly matters Before You Apply This is a full-time, in-office role based in Gurgaon. It is not a freelance, consulting, or remote opportunity. If you are the kind of person who thinks deeply about how to build trust at scale, create authentic creator partnerships, and design a stronger support ecosystem for Indian parents, this is the role for you. Let’s create the future of parenting support, together.