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Inside Sales Executive

2 months ago

Kolkata, India Shyam Steel India Full time

We are looking for Inside Sales Executive (Female) for our IT product Team at Kolkata location


Job Title: Inside Sales Executive -Telecaller (Female)

Location: Kolkata

Reports To: Sales Head

Job Summary:

As an Inside Sales Executive, you will be responsible for generating and qualifying leads, nurturing relationships with prospective clients, and closing sales to meet or exceed sales targets. You will work closely with the sales team to implement strategies and tactics that drive revenue growth and improve customer satisfaction.

Key Responsibilities:

  1. Lead Generation and Qualification:
  • Identify and research potential leads through various sources, including databases, social media, and industry networks.
  • Contact prospects via phone, email, and other digital methods to introduce company products/services.
  • Qualify leads based on predefined criteria to ensure they align with the company’s target market and sales goals.
  1. Sales Presentations and Demonstrations:
  • Conduct virtual meetings and product demonstrations to showcase the features and benefits of company offerings.
  • Tailor presentations to address the specific needs and pain points of each prospect.
  1. Relationship Management:
  • Build and maintain strong relationships with existing and potential clients.
  • Understand client needs and provide appropriate solutions or recommendations.
  • Address client inquiries and resolve issues in a timely and professional manner.
  1. Sales Process and Administration:
  • Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline status in CRM systems.
  • Prepare and send sales proposals, quotes, and contracts.
  • Follow up on leads and opportunities to close deals and achieve sales targets.
  1. Collaboration and Reporting:
  • Work closely with the sales team and other departments to ensure alignment and effective execution of sales strategies.
  • Provide regular updates and reports on sales activities, progress, and performance metrics to management.
  1. Market Research and Development:
  • Stay informed about industry trends, market conditions, and competitive landscape.
  • Identify opportunities for product or service improvements based on client feedback and market research.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  • Proven experience in inside sales, telemarketing, or a similar role.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients.
  • Proficiency in using CRM software and other sales tools.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Goal-oriented with a strong drive for results.

Preferred Skills:

  • Experience in (specific industry or sector relevant to the company).
  • Familiarity with (specific sales techniques or tools relevant to the company).
  • Additional certifications or training in sales methodologies or techniques.

Working Conditions:

  • Office-based role with standard working hours; occasional overtime or travel may be required.
  • Competitive salary with performance-based incentives.