Captain

7 days ago


Delhi, India Benne Full time

We’re Hiring: Captain – DelhiAbout UsAkhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas. Missing the Bangalore dosa in Mumbai, they perfected a recipe and discovered the true secret: a great dosa is made with honour, respect, and care. At Benne we serve food we love — with honesty, warmth, and heart.The RoleWe’re looking for a hands-on, guest-first Captain to run the floor at our cafés in Delhi. You’ll be the face of the outlet during your shift — ensuring service is smooth, guests feel seen, and the team performs like a well-oiled kitchen. This role is for someone energetic, decisive, and proud of excellent service.What You’ll Do- Lead the service floor during your shift: welcome guests, manage the space, and ensure timely, warm service- Coach and support FOH staff on hospitality, order flow, and upsell moments- Run pre-shift and post-shift briefings; keep the team informed and motivated- Monitor service speed, order accuracy, and guest satisfaction in real time- Troubleshoot operational issues and coordinate with the manager/Bo H to resolve them- Handle guest feedback with empathy and ownership — turn concerns into delightful outcomes- Keep the dining area clean, presentable, and aligned with brand standards- Support inventory checks and communicate supply needs to the Outlet Manager- Step in to assist during peak service (plate-up, clearing, bussing) whenever neededWhat We’re Looking For- 1–3 years of hands-on FOH experience in cafés, restaurants, or QSRs (experience as a senior server, supervisor, or team lead is ideal)- Confident, calm leadership on the floor and excellent people skills- Strong communicator who can coach peers and handle guests with grace- Quick decision-maker, organized, and comfortable working in a fast-paced environment- A team player who takes pride in every service moment and protects Benne’s service soulCompensationCompetitive and based on experience.To ApplyEmail your resume to with the subject line:“Captain – Delhi :)”At Benne, every shift is another chance to make someone’s day. If you love hospitality and want to lead with warmth, we’d love to meet you.


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