Tellecaller chennai

5 days ago

Chennai, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

We are hiring a Telecaller *Good communication skills. * Handle the clients and collect database new clients * Basic Computer Knowledge *Cold calling using the given database. *Monitoring campaign activity and follow up with clients. *Maintaining Excel database Key Responsibilities Outbound Calling: Make calls to potential or existing customers to inform them about products or services. Follow up with leads and ensure closure of sales or inquiries. Customer Engagement: Answer incoming calls and handle customer inquiries. Provide accurate information about products, services, or campaigns. Maintain a friendly and professional demeanor during interactions. Data Management: Update and maintain accurate customer information in the CRM or database. Document the outcomes of calls and feedback received. Target Achievement: Meet daily, weekly, and monthly call and sales targets. Work towards achieving customer satisfaction and retention. Problem Resolution: Address and resolve customer complaints or escalate issues to the appropriate department. Provide solutions that meet customer needs. Coordination: Collaborate with the sales and marketing teams to improve lead conversion. Share insights and feedback with the team to refine strategies. Requirements Requirements * Minimum 1-year experience in Telecalling * Any degree/10th/12th. * Location - Chennai Benefits Benefits Career Growth

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    1 week ago

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    Chennai, Tamil Nadu, India Policybazaar Full time ₹ 2,55,000 - ₹ 4,00,000 per year

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