Head - Finance Shared Services

2 weeks ago


Bangalore, India Narayana Health Full time

About Narayana Health:

Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals in India and Overseas. Our mission is to deliver high-quality, affordable healthcare services to the broader population. Narayana Health Group is India’s leading healthcare provider and one of the largest hospital groups in the country with a network of 21 hospitals, 5 heart centers, and 19 primary care facilities. The NH group treats over 2.6 Million patients every year from over 78 countries covering 30+ medical specialties.

For more details, please refer to our website at:

About the Role:

Narayana has a large finance team (400 + members including billing and accounting) engaged in operational activities. The Shared Services leader will be responsible for assessing the current maturity of each of these roles, envisaging whether there is a more efficient way of operating through centralization, digitization, automation or elimination and lead Narayana to an end state organization which is efficient, seamless and digital

Experienc e: Minimu m 18 -25 yea rs of experience in setting up/managing Finance Shared Services , with at leas t 5 yea rs in a leadership role within the Healthcare/ Pharma industry.

Educational Qualification s: Chartered Accountant (semi qualified or equivalent) OR MBA in Finance or related field is preferred .

Key Responsibilities:

A. Strategic Leadership and Governance

  1. Develop and implement a strategic roadmap to establish and scale the Finance Shared Services function in line with corporate strategy.
  2. Establish robust governance frameworks to ensure compliance with regulatory requirements and internal policies.
  3. Collaborate with senior management and key stakeholders to ensure Finance Shared Services support business goals.

B. Financial Operations & Control

  1. Lead continuous improvement initiatives to enhance efficiency and effectiveness of financial processes including accounts payable, accounts receivable, payroll, and general ledger.
  2. Implement robust internal controls to safeguard assets, mitigate risks, and ensure compliance with healthcare industry standards and regulations.
  3. Implement rigorous quality control measures to ensure accuracy, completeness, and timeliness of financial transactions and reports.

C. Technology and Innovation:

  1. Oversee the implementation, maintenance, and enhancement of ERP systems (e.g., SAP, Oracle) to streamline financial operations and improve data accuracy.
  2. Drive the adoption of automation tools and digital solutions to increase efficiency, reduce manual efforts, and enhance data integrity
  3. Utilize advanced analytics and business intelligence tools to provide actionable insights and support strategic initiatives.

D. Compliance and Risk Management

  1. Ensure compliance with all relevant healthcare regulations, accounting standards, and financial reporting requirements (e.g., IFRS, GAAP)
  2. Coordinate internal and external audits, addressing findings and implementing corrective actions to enhance financial governance
  3. Identify and manage financial risks, developing and implementing strategies to mitigate potential impacts on the organization’s financial health.

Candidate Skills Required:

1. Functional

  • Deep understanding of financial operations, preferably within the healthcare sector, including hospital billing, revenue cycle management, and healthcare regulations
  • Expertise in ERP systems (preferably, Oracle Fusion), automation tools, and data analytics platforms.

2. Behavioral:

  • Strong analytical and problem-solving capabilities, with a focus on process improvement and operational efficiency
  • Proven ability to lead and inspire large finance teams, driving performance and fostering a culture of collaboration and innovation.



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