
Tool Administrator
5 days ago
Overview:
We are looking for a motivated and detail-oriented Tool Administrator / Automation Consultant to join our team for a 9-month engagement, with the possibility of extension. The ideal candidate is a quick learner with a problem-solving mindset and excellent communication skills in English (both verbal and written). You will be responsible for managing software tools, supporting automation processes, and delivering custom reports.
Key Responsibilities:
- Administer the back-end of Snow License Manager (SLM) and provide technical support to local service desks for Snow agent installations.
- Administer the back-end of IBM Apptio Cloudability , ensuring data accuracy and tool performance.
- Design, develop, and maintain custom automation scripts and reports using Python and Power BI.
- Collaborate with cross-functional teams to understand reporting needs and deliver actionable insights.
- Troubleshoot issues in tools and automations, proposing solutions and improvements.
- Maintain documentation related to tool configurations, automation workflows, and support procedures.
Required Skills & Experience:
- Strong knowledge of Python for automation and data processing tasks.
- Proficient in Power BI for dashboard creation and data visualization.
- Experience working with Microsoft SQL Server and PostgreSQL databases.
- Basic experience with Windows Server administration .
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong written and spoken communication skills in English.
Nice to Have:
- Prior experience with Snow License Manager administration .
- Familiarity with IBM Apptio Cloudability and its reporting features.
- Experience supporting IT service desks or working in enterprise IT environments.
Additional Information
Personal Skills:
- Excellent analytical and problem solving skills
- Excellent verbal and written communication skills
- Ability to articulate and present different points-of-views on various topics related to project and otherwise.
- Eager to learn and continuously develop personal and technical capabilities.
Required Qualifications:
- MCA or Bachelors in Engineering, Computer Science or equivalent.
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