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Business Analysis Operations

4 months ago

mumbai, India JPMorgan Chase & Co. Full time

The role is for a Business Analyst within Corporate & Investment Banking Operations team. You are required to work closely with the operations team to focus on Location Strategy / Business Process Improvements, capture and publish key business metrics. The candidate will work with the Fund Services Ops Leads across the globe & will be required to plan, design and implement end-to-end solutions including data gathering and transformation; analysis; and presentation. You will support the development and maintenance of business reporting using target-state business intelligence tools such as Tableau, or Alteryx for data curation and analysis.

You will plan and develop operational and performance reporting deliverables from the different Ops teams across multiple regions. This role is responsible for establishing timelines, conducting research and delivering progress while ensuring impeccable quality, all to an aggressive timeline. The position also involves performing ad-hoc data retrieval and analytics. This role will help identify automation opportunities; apply them to business use cases and use intelligent solutions to improve efficiency and performance.

Required Qualifications

Bachelor’s degree with major in information systems, computer science, mathematics, engineering, statistics, business administration or other related fields. 5+ years of experience in the development of business reporting. Work experience in consulting, accounting, or another data-intensive role will also be considered. 5+ years of experience with SQL and one or more of the following reporting tools: Python, Alteryx, Tableau or similar tools. 5+ years of experience with Oracle, SQL Server, Teradata or a similar relational database product in large-scale production environment. Critical thinker with strong problem-solving skills. Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making. Excellent verbal and written communication skills with the ability to collaborate and influence across the organization. Experience with gathering and analyzing business requirements.

Main Duties and Responsibilities:

Collaborate with relevant stakeholders including Finance, Recruitment, Controls & other support teams to ensure accurate MIS for the Function. Ensure that the submissions are accurate, complete, reconciled (where relevant) and specific to the requirements Execute and implement data strategy and business initiatives; Partner with local support functions and stakeholders to unblock any administrative issues for ops team; Support the Business Lead on various MIS reporting requirement & analysis.

Key Skills and Knowledge

Strong analytical and presentation skills with an ability to understand / dissect complex problems Collaborative problem solver focusing on outcomes; Excellent stakeholder management and communication skills to clearly articulate ideas, issues and solutions;  Good attention to detail; Knowledge of Visualization tools like QlikView, Tableau will be added advantage  Ability to implement change, seek efficiencies and manage initiatives along with your daily workload Ability to work within a team and to build key internal relationships across different stakeholders Understanding of diverse business processes  Ability & willingness to learn new activities & tasks Flexibility to work extended hours.

Preferred Qualifications

Experience in Banking, Financial Services and/or Collections and Recovery. Proficiency in data modelling concepts. High level of proficiency with MS Office. Experience in Agile. Business Requirements Analysis. Graduate or Post Graduate with 10 years of experience in the financial services industry. Project Management experience of at least 3 to 4 years. Proficient is MS Excel & MS Power Point.  Proficiency in MS project would be an added advantage. Experience working within a large organization or technology group.