Load Balancer F5 Support Engineer
1 month ago
Candidate must be able to troubleshoot the reported incidents and alarms remotely.Work on changes as per the change management process.Contribute significantly to client satisfaction and interface with clients with defined tasks.Deliver Process and technical KTs to new joiners.Acts as an SME in the team.Prepare MOP for the changes.Handle technical issues and escalations within the team and from customers.Collaborate with various BU and Vendors/Service providers to ensure resolution
EXPERIENCE
Strong hands-on experience on Load balancers and Firewall.6+ Years
SKILLS & COMPETENCIES
Hands on Experience working on Fortinet, Palo Alto Firewalls and Pulse secure VTM, F5 load balancer is a must.Provide hands-on technical support & troubleshooting in Routing, Switching & Firewalls, Load balancer.Network Operations support across NW technology areas like Load Balancing, WAN Accelerators, VPNsProvide expertise, installation, support, maintenance, and direction on network and security engineering and architecture requirements.Design and implement Network and Security as per Business requirements.Monitor the overall network security system, take necessary actions to resolve the issues.Maintain configuration backups for all the security devices, along with regular health checks.Design, install, upgrade firewalls, load balancers and VPN’sGood understanding of policy, route, and NAT deployment.Troubleshoot IPSEC, SSL and remote access VPNs.Troubleshoot access related issues and run debug on the firewall.Expertise in certificates and its uses.Working knowledge of SSL and TLS.Deploying FortiGate VM-virtual applianceVDOM ConfigurationZones based and interface-based firewall configuration and troubleshooting.Configure and troubleshoot HAGood knowledge on Linux Commands.Pulse Secure Implementation for Load Balancing & reverse Proxy and trouble shooting.Strong knowledge on protocols such as TACACS+, RADIUS, LDAP experience would be good.Knowledge of analyzing PCAP using Wireshark for Troubleshooting.Knowledge of virtualization will be an added advantage.Excellent oral and written communication skills required.
ADDITIONAL INFORMATION
Full timeWork From OfficeFlexibility to work in 24*7 Shift that includes night shifts and weekends.
EDUCATION/QUALIFICATION
Bachelor’s degree in engineering/BCA/BSC Graduate with equivalent experience.
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