Odisha Sales Associate

2 days ago

Odisha, India Lenskart Full time

Key Responsibilities

Customer Services

  • Meet & Greet the customers

  • Assisting customers throughout the shopping journey

  • Sharing product features & benefit with the customers

  • Explaining services , building trust & loyalty

  • Resolving Customers queries pre & post Sale

  • Ensure product delivery to the customer on time

  • Receive feedback from the customer on services & product

Inventory Management

  • Daily quick count of all the PIDs available in the store

  • Receive bulk shipment , physical count & mark receive in the system on daily basis

  • Daily replenishment to fill the display gap

  • Check the bad inventory /damage product & keep it on designated place

  • Ensure daily handover & receiving product from VRX through HOP app

  • Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

  • Following the VM guidelines

  • Maintain cleanliness & hygiene in the store

  • Update all the SOPs file on daily basis

  • Reconcile daily cash & card sale

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