Technical support in AWS; Experience: 0-2 years

4 weeks ago

Pune, India Radical Technologies Full time
Interested candidates kindly apply before 20th November. CV must be in pdf format, saved with your first name.

Requesting Practice : IMS

Line of Business: AWS Support

Years of Experience : 0-2 years

Designation & Grade: Fresher

Work Location : Puna/Hyderabad

Hyderabad

Ø Work as L1 resource in AWS and Azure Cloud infrastructure and system administration team providing technical support and resolving issues

Ø Monitoring of cloud instances performanceØ Good knowledge of AWS services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM.Ø Good knowledge of AWS services in Compute – EC2, AWS VPC, AWS VPN, AWS Backup, AWS Security, AWS CloudWatch, S3, S3 Backup and SSOØ Installing, configuring, and supporting primarily Windows and Linux Servers on IaaSØ Responsible for Linux and windows server installation, maintenance, monitoring & patching.Ø Monitoring of cloud instances performanceØ Communicate with peers and managers regarding system issues & participate in 24×7 on- call.Ø Work in coordination with other internal teams to ensure the infrastructure fully and effectively Providing supportsØ Collaborative, team focused with working experience in a 24/7 up time environmentØ Strong verbal and written communications skills are a mustØ Good understanding on windows server architecture and hands on experience in server administration and toolsØ Install, configure and troubleshooting experience on multi node Windows systemsØ Installing and managing the File and Print serversØ Support Hardware problems in co-ordination with VendorsØ Daily Health checks, Planning and implementing fixes / PatchesØ Act on Day to Day House Keeping tasks by using tools & scriptsØ Create regular reports for Management requirementsPlanned Roles and Responsibilities:

· Required to support migration projects of Global IT Infrastructure (24×7) and services· Incident resolution using SOP and required to prepare WI· Timely acknowledgement, ticket update, notification and tracking of the incidents including the critical incidents· Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards.· Experience in Remote support and troubleshooting skills.· Understanding of Basics Hardware accessories / devices and peripherals· Willing to work 24×7 rotating shifts including night shifts (Compulsory)Education, Skill, and Experience Requirements:

Ø A Bachelor’s / Master’s Degree in Computer Engineering, Information TechnologyØ

AWS Cloud certification

(Compulsory)Ø Excellent skills in MS office for Infrastructure Landscape.Ø Good Communication, reporting and presentation skills.Ø Good to have Migration knowledge of IT Infrastructure projectsWe are no longer accepting applications for this ad.

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