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Presales Consultant
1 month ago
Join Our Team: Presales Consultant - CCaaS (Channel & Partner Enablement)
Location: Bangalore, Mumbai, DNCR
Employment Type: Full-Time
About Us:
Ubona Technologies, headquartered in Bangalore, is a pioneering SaaS startup specializing in full-stack customer conversation solutions for large enterprises. Our mission is to revolutionize consumer communication through cutting-edge AI/ML technologies, enhancing efficiency and reducing friction in enterprise-customer interactions.
Our state-of-the-art, cloud-based solutions from Cloud Telephony and AI-first Contact Centers to Omni-Channel Automation Bots and Speech Analytics Engines power millions of customer interactions daily. We're trusted by India's top banks, insurers, NBFCs, e-commerce players, and telecom operators.
At Ubona, we foster a startup culture rooted in openness, innovation, and impact. If you're a tech-savvy problem solver who loves working with customers and partners, we want you on our team.
Position: Presales Consultant - CCaaS (Channel & Partner Enablement)
What You'll Do:
Be the Technical Backbone for Sales
- Collaborate with internal sales and channel teams to understand customer needs and craft the right CCaaS solution pitches
- Lead technical discussions in customer meetings, addressing queries, showcasing platform capabilities, and mapping solutions to business problems
- Respond to RFPs/RFIs and support sales with technically sound proposals
Empower Partners with Confidence
- Conduct hands-on training and workshops to enable partner teams for independent presales success
- Build scalable enablement programs to reduce partner dependency on internal presales resources
- Stay updated with Ubona's latest product developments and share actionable insights with partner teams
Bridge Product & Sales
- Work closely with product and engineering teams to understand new releases and ensure partner-facing teams are aligned
- Bring back partner feedback to product teams to drive continuous improvement
What You'll Bring:
- 8+ years of experience in presales, technical consulting, or solutions engineering in SaaS, CCaaS, or telecom domains
- Deep knowledge of cloud contact center tech – including IVR, telephony, omnichannel, AI/chatbots, and CRM integrations
- Proven experience in conducting partner/customer demos and enabling sales teams
- Strong communication and presentation skills, you can simplify complex tech for any audience
- Experience working with partner ecosystems and enabling self-sufficient sales motions
- Bonus: Exposure to networking, security, and scalability concepts for enterprise SaaS solutions
Why Join Ubona?
- Work on cutting-edge CCaaS & automation tech
- Join a fast-growing, collaborative team with high visibility and impact
- Competitive compensation, performance-linked incentives, and benefits
- Learn fast, grow faster; shape your own career path
How to Apply:
Send your profile to , we're excited to connect
