
Senior Director
2 weeks ago
Senior Director - BPO Operations || Hi-Tech Clients
Gurgaon / Hyderabad | 20+ years experience | Leadership role
About the Role:
We are seeking a senior leader to drive large-scale global engagements for Hi-Tech customers. This role partners with client decision-makers, manages diverse delivery teams across geographies, and owns overall account health, growth, and P&L.
Key Responsibilities:
- Lead global delivery teams and ensure seamless execution of large, complex programs.
- Re-engineer processes, modernize shared services, and drive digital transformation.
- Represent in RFPs/RFIs, solution design, and go-to-market strategies.
- Manage client relationships, vendor onboarding, acquisitions, and knowledge transfers.
- Ensure delivery excellence, ROI, and account growth while building strong stakeholder trust.
What We're Looking For:
- 20+ years in Operations delivery with 18+ years in leadership, preferably in CMT/Hi-Tech.
- Proven experience in digital transformation, process re-engineering, and global delivery management.
- Strong expertise in RFP/RFI responses, solution design, and revenue/growth initiatives.
- Excellent stakeholder management, analytical skills, and global team leadership experience.
If you wish to explore this opportunity, kindly write to me at " " .
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Tech Operations Senior Director
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Hyderabad, Telangana, India Credence HR Services Full timeSenior Director - BPO Operations || Hi-Tech Clients # ;Gurgaon / Hyderabad | 20+ years experience | Leadership role This role partners with client decision-makers, manages diverse delivery teams across geographies, and owns overall
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