XM Analyst
2 months ago
A Day in the Life:
- Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.
- Serve as main point of contact for clients during implementation and manage the project to completion.
- Design and document functional and technical requirements and help scope projects by understanding timelines and work.
- Solve complex technical implementations both independently and in a team environment.
- Clearly communicate solutions back to clients through calls and email.
- Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions.
- Continually adapt and develop in-depth product knowledge and learn new technologies.
- Be a key stakeholder in building ZILL’s relationship with the client.
Requirements Experience:
- 0-2 years’ experience as an Implementation Consultant
- Familiarity with SaaS platforms and cloud-based solutions, with the ability to grasp complex software and learn new technologies quickly.
- Strong foundational knowledge in data analytics and interpretation.
- Knowledge of Survey Programming tools like Decipher and Confirmit shall be an advantage.
Qualifications & Requirements:
- Bachelor’s degree in business, Computer Science, Information Systems, or a related field; a master’s degree is preferred.
- Exceptional verbal and written communication skills, with the ability to explain technical details to a non-technical audience.
- Robust problem-solving abilities, analytical skills, and a detail-oriented mindset.
- Agility in learning and adapting to new technologies and changes in a rapidly evolving industry.
Benefits
Requirements
About ZILL ZILL Consulting serves the world's leading companies by helping them connect with and learn from their customers. We design, deploy, and optimize best-in-class Experience Management (XM) solutions. Programmes and technology that dramatically improve organizational impact and technology returns for our clients. We currently deliver services across four continents (Europe, Asia, Africa and North America) and are expanding our footprint across the globe. Zill Consulting has delivered over 500+ XM Programs in last 24 Months for many global organizations. A Day in the Life: • Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions. • Implementation • Serve as main point of contact for clients during implementation and manage the project to completion. • Design (having Template & need to edit that as per the requirement of the project) and document functional and technical requirements and help scope projects by understanding timelines and work. • Solve complex technical implementations both independently and in a team environment. • Clearly communicate solutions back to clients through phone and email. • Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions. • Continually adapt and develop in-depth product knowledge and learn new technologies. • Be a key stakeholder in building ZILL’s relationship with the client. Experience: -0-2 years’ experience as an Implementation Consultant. -Familiarity with SaaS platforms and cloud-based solutions, with the ability to grasp complex software and learn new technologies quickly. -Strong foundational knowledge in data analytics and interpretation. -Knowledge of Survey Programming tools like Decipher and Confirmit shall be an advantage. Qualifications & Requirements: -Bachelor’s degree in business, Computer Science, Information Systems, or a related field; a master’s degree is preferred. -Exceptional verbal and written communication skills, with the ability to explain technical details to a non-technical audience. -Robust problem-solving abilities, analytical skills, and a detail-oriented mindset. -Agility in learning and adapting to new technologies and changes in a rapidly evolving industry.
We have other current jobs related to this field that you can find below
-
Lead Analyst
2 months ago
Mumbai, India dentsu Full timeAcross all these services, as an incumbent in this role, you will:1 Become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.2 Be the front-facing lead point of contact for business on Qualtrics technology and manage the entire delivery of global Experience Management Programs (Customer Experience, Employee Experience, and...
-
Lead Analyst
2 months ago
mumbai, India dentsu Full timeAcross all these services, as an incumbent in this role, you will:1 Become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.2 Be the front-facing lead point of contact for business on Qualtrics technology and manage the entire delivery of global Experience Management Programs (Customer Experience, Employee Experience, and...
-
Lead Analyst
5 days ago
Mumbai, Maharashtra, India dentsu Full timeAcross all these services, as an incumbent in this role, you will: 1 Become an expert on the Qualtrics Experience Management (XM) Platform and related solutions. 2 Be the front-facing lead point of contact for business on Qualtrics technology and manage the entire delivery of global Experience Management Programs (Customer Experience, Employee Experience,...
-
Lead Analyst
2 months ago
Mumbai, India dentsu Full timeAcross all these services, as an incumbent in this role, you will: 1 Become an expert on the Qualtrics Experience Management (XM) Platform and related solutions. 2 Be the front-facing lead point of contact for business on Qualtrics technology and manage the entire delivery of global Experience Management Programs (Customer Experience, Employee Experience,...
