Hardware Support Engineer

1 day ago

Coimbatore, India Easa College Of Engineering & Technology Full time

Company Overview EASA College of Engineering & Technology is a prominent higher education institution located in Coimbatore, Tamil Nadu. With a commitment to excellence in engineering education, EASA College serves its community with a dedicated workforce of 201-500 employees. The college holds an esteemed position in the higher education sector and prides itself on fostering a conducive environment for academic and professional growth. Job Overview The Hardware Support Engineer will be a crucial part of our technical team, providing support and ensuring the seamless functioning of hardware systems at EASA College. This mid-level, full-time position is located in Coimbatore. The role requires candidates to have a minimum of 4 years and a maximum of 6 years of relevant work experience, with expertise in hardware troubleshooting, network configuration, and printer maintenance. Qualifications and Skills Minimum of 4 years of experience in hardware support roles, demonstrating technical expertise in hardware systems management and problem solving. Experience in PC assembly and disassembly, ensuring efficient and error-free hardware setup and maintenance. Proficiency in using hardware diagnostics tools to effectively identify and solve hardware issues, ensuring minimal downtime. In-depth knowledge of operating system installation, helping ensure that systems run smoothly and are suitably configured for users' needs. Hands-on experience in firmware updates to improve or fix hardware operations and performance. Proven ability to support peripheral devices, such as scanners, mice, and keyboards, ensuring full functionality with connected systems. Expertise in troubleshooting hardware issues (Mandatory skill), demonstrating an ability to quickly and effectively resolve technical problems. Competence in computer network configuration (Mandatory skill) to ensure that all network hardware is set up and maintained accurately. Skilled in printer setup and maintenance (Mandatory skill) so that all printing equipment remains in optimal working condition. Roles and Responsibilities Provide comprehensive hardware support to maintain the smooth operation of all computing devices used within the organization. Perform regularly scheduled maintenance checks and troubleshooting to prevent hardware problems and ensure efficient performance. Coordinate with the IT team to implement network configurations, ensuring efficient connectivity across campus. Train and guide end-users on hardware usage, assisting them with queries and enhancing their technical know-how. Monitor and manage hardware inventories and spare-part replenishments to effectively respond to repair or upgrade needs. Assist in the setup and maintenance of printers and peripheral devices to ensure consistent access for all users. Collaborate with other teams to effectively integrate new software or hardware solutions in line with the institutions IT strategy.

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