Current jobs related to Amazon Connect Engineer - Amritsar - Miratech

  • Senior Software Engineer

    1 week ago

    Amritsar, India Whatjobs IN C2 Full time

    Role Overview: Turing is seeking experienced software engineers to partner with a leading AI research lab in creating datasets and evaluation pipelines that advance next-generation large language models. In this role, you’ll curate code examples, provide precise solutions, and refine AI-generated code across multiple languages — including Python,...

  • Hardware and Networking Engineer

    6 hours ago

    Amritsar, Punjab, India simbaquartz Full time ₹ 87,000 - ₹ 60,00,000 per year

    We are seeking a skilled Hardware and Networking Engineer . As a Hardware and Networking Engineer, you will be responsible for designing, implementing, managing, and troubleshooting our company's hardware and networking infrastructure. You should have a strong understanding of networking protocols, systems administration, and be proficient in hardware...

  • Senior Workato Engineer

    5 days ago

    Amritsar, India Confiance Tech Solutions Inc Full time

    The Senior Integration Engineer will design, develop, and implement automations & integrations between various systems and applications. This role will collaborate with cross-functional teams to understand business requirements, translate them into efficient and scalable integration solutions, and drive continuous improvement in automation processes. The...

  • Senior Engineer

    5 days ago

    Amritsar, India Recro Full time

    As a Software Engineer, you will play a key role in enhancing our cloud-scale NAS platform. Your responsibilities will include: Collaborating on requirements analysis, design reviews to evolve Nasuni’s core platform and operating system. Developing and maintaining software and services that power our NAS appliance, delivering high performance and...

  • Senior Recruiter- NON

    2 weeks ago

    Amritsar, Punjab, India 4P Consulting Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Senior Recruiter (NON-IT) RemoteWe are seeking a motivated and energetic Recruiter to join our team for Energy/ Utility sector client. In this role, you will support the end-to-end recruitment process by sourcing, screening, and engaging with top-tier candidates for US based clients.Qualifications:Proven experience in Engineering/ Utility recruitment or a...

  • Digital Marketing Executive

    3 days ago

    Amritsar, India Hifi Technologies Full time

    **Digital Marketing** Amritsar, Punjab **Job type** Full-time **Shift and schedule** Day shift **Benefits & Perks** Work from home **Qualifications** Bachelor's (preferred) **Experience** Digital marketing: 1 years (preferred) SEO: 1 years (preferred) Social media management: 1 year (preferred) **Full Job Description** We are looking for an...

  • Housekeeping Associate

    3 days ago

    Amritsar, India Marriott International, Inc Full time

    **Job Number** 23195748 **Job Category** Housekeeping & Laundry **Location** Le Meridien Amritsar, Near SGRDJ International Airport, Ajnala Road, RajaSansi, Amritsar, Punjab, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine...

  • Sales Advisor

    4 days ago

    Amritsar, India Exxon Mobil Full time

    About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low...

  • Housekeeping Exeutive

    6 hours ago

    Amritsar, Punjab, India Marriott International Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationLe Meridien Amritsar, Near SGRDJ International Airport, Ajnala Road, RajaSansi, Amritsar, Punjab, India, 143101ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

  • Food & Beverage Manager | Voco Amritsar

    2 weeks ago

    Amritsar, Punjab, India IHG Hotels & Resorts Full time ₹ 84,000 - ₹ 1,80,000 per year

    About UsAt voco, we've created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that's something we make the most of....

Amazon Connect Engineer

4 weeks ago

Amritsar, India Miratech Full time
Job Description

We are seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact center solutions on AWS. The ideal candidate will have strong expertise in Amazon Connect, AWS services, and programming skills to deliver seamless, intelligent, and scalable customer engagement solutions.

Responsibilities:

  • Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.
  • Build Call flow designs and integration to backend systems using application program interfaces (API).
  • Manage NICE BU and provide input into solution design, and optimization for network solutions.
  • Provide routing design and implementation for contact center technology
  • Cooperate with the Architecture team to design, develop, and deploy APIs, and consume APIs.
  • Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise
  • Coordinate issue communication and resolution with multiple other tech teams in the event of a problem.
  • Review support tickets with agency leadership and oversee any support questions from other team members that might be working on one of those agencies’ tickets.

Qualifications

  • 4+ years of hands-on experience designing and building Amazon Connect contact flows with DynamoDB, Lambda, and Lex Bots.
  • Proven expertise in Amazon Connect, including portal widget integration, CRM integration, chatbot development, email, and SMS solutions.
  • Strong experience in call routing design (routing profiles, queues, callbacks, emergency messaging, and dynamic business hours/holiday routing).
  • Skilled in building AWS Lambda-based custom logic for enhancing contact center operations.
  • Proficiency in Python, Node.js, or Java with AWS Lambda API integration.
  • Familiarity with version control tools (GIT, GitHub, TFS).
  • Experience with CI/CD tools such as Terraform, CloudFormation, or GoCD.
  • Strong problem-solving, debugging, and troubleshooting abilities.
  • Excellent communication and collaboration skills with cross-functional teams and stakeholders.

Nice to have:

  •  Experience in contact center environments (e.g., Genesys, Avaya, Cisco, etc.).

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.