Site Payment Manager

2 weeks ago

Bengaluru, India Astellas Pharma Inc. Full time

Responsibilities : Responsible for the effective management of site payments to investigative sites within the Veeva Site Payment system Manage and support the day to day operations of site payment processing per established contractual agreements and objectives in compliance with applicable GCP / ICH guidelines and other JSOX / FAR requirements Provide regular updates of payment status to Clinical Study teams and leadership Data entry support into Veeva Site Payment system or CTMS system Site Payment related activities, as required, including the supplier onboarding activities, mailbox management, invoice review and upload, invoice approval against CTMS and EDC (other source data as required), and invoice confirmation for payment Support investigator payments from invoice receipt through payment including monitoring of status throughout the process to ensure compliance with contract timelines Manage pro-forma invoice payments as needed Support of advance payment and suitability / pre-payments Collaborate with cross functional stakeholders as process requires, including feasibility, study start up, contracts, budget and study team members Work to proactively identify and resolve payment issues that arise throughout the life of the study (study start up, conduct and close out) including support and oversight of site payment escalations Oversee site payment systems, standards and processes to ensure timely payment of the investigative sites (either via our vendors or internal payment via Veeva) Support of input into site payment metrics for functional area, including but not limited to the input, measurement and monitoring. Requirements Qualifications Required: Bachelor’s Degree or equivalent relevant experience At least 3 to 5 years prior experience handling and executing on functional specific material (e.g. site payments or related payment material) matters with at least 5 years directly involved with a company within the pharmaceutical/ biotechnology industry. Global experience preferred. Good understanding of the regulatory, legal and data privacy issues affecting the pharmaceutical industry, including GDPR as it relates to the core and country templates. Strong ability to grasp regulatory and legal issues quickly, exhibit strong analytical problem solving and decision-making skills, exercise sound judgment and provide practical and constructive legal advice. Strong negotiation and communication skills (both oral and written). Ability to communicate legal issues in a clear and understandable manner. Must have a strong knowledge of clinical development processes and ICH/GCP Experience in a Manager or equivalent role with responsibility and demonstrated success in execution of strategies for relevant non-project support functions. Must have excellent interpersonal, written, verbal, and computer skills. Minimal (10-20%) travel required Fluent in English Preferred Qualifications: Direct people management experience preferred Working Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

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