Manager - Quality
2 weeks ago
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role Zonal Field Engineer Job Level/ Designation M1 Function / Department Technology (Planning & Quality) Location Pune Job Purpose In the highly competitive telecom business, Network Quality is the key differentiator Of customer satisfaction. This role will be accountable for quality and performance of circle and to ensure prompt monitoring and Optimization to deliver superior voice & data experience to customers. Key Result Areas/Accountabilities Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (4G/VoLTE) & customer experience Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.- VDCR, HOSR, CSSR, Throughput, CQI at cell level.Indepth knowkedge for LAYER strategy and Load balancing
Optimization and Analysis of High DCR , Low throughput and CSSR cells.
Knowledge of MYCOM Reporting tool and Template preparation.
Experience in Preparation of CR for changes required at counter level Must have technical / professional qualifications B-Tech Electronics and Telecommunications with 7+ years of experience
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
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