Team lead

6 hours ago

Mumbai, India NEC Full time

Job Description Requisites Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.  Experience (years): Graduate with 8 to 10 years of experience  Relevant Experience: OTC or Accounts Receivables  Location: Mumbai (Airoli) and Bangalore  Working Hours: hours/day (US Shift)  Role Summary: The individual will carry out recording of collections and credit management transactions and will serve as a primary point of contact. He/She should have end to end OTC knowledge including sales order, collection and billing  Point of contact for resolving customer or stakeholders’ queries.  Qualification Criteria/Work Experience Essential: Strong knowledge of OTC operations  Team handling experience  Working knowledge of SAP Finance module  Experience in shared services/customer facing environment  Understanding of standard operating procedures  Knowledge of system, applications, operating tools, metrics and excel  Good communication skills, plus good verbal & written presentation skills  Flexibility to work within a high growth, rapidly changing environment  Ability to self-motivate and initiate change  Ability to work with colleagues at all levels Accounts Receivable Responsibilities Manage the full cycle from order entry to cash receipt, ensuring accuracy and efficiency  Ensure timely and accurate generation and delivery of customer invoices  Supervise the application of incoming payments to customer accounts  Oversee collection activities, follow up on overdue accounts, and reduce DSO (Days Sales Outstanding)  Prepare and maintain reports on customer collection status and outstanding receivables. Support internal and external stakeholders  Send Collection reports on a timely basis to BU/NECI Finance  Investigate and resolve billing disputes, short payments, and customer deductions  Coordinate with stakeholders to gather additional details with respect to collections or credit management transactions  Understanding of the Credit Management process and defining credit limits to new customers  Create collection entry in SAP post confirmation from stakeholders  Respond to queries in a timely and accurate manner  Maintain strong relationships with key customers to ensure satisfaction and timely payment  DTP-SOP’s updating regularly basis  Adhere to process defined Service Level Agreements (SLA) and Turn Around time (TAT)  Perform collection and credit management tasks as per defined TAT  Ensure 100% accuracy rate in day-to-day activities to ensure SLAs are met  Perform technical, commercial and administrative validation on a customer order  Record daily volumes, rejections, exceptions, and quality-checks in timely manner  Track key metrics such as aging reports, collection efficiency, and cash flow performance  Identify inefficiencies and lead automation  Coordinate with stakeholders to understand any discrepancies on order details  Should have strong understanding on Team management.  Ensure smooth execution of day-to-day tasks and Maintain adherence to process timelines and service levels.  Key Skills  Collections and Cash Application  Sales order processing and Invoice Creation Debt Collection and Credit Management  Accounts Receivable Ledger Management  Team Leadership  Advanced Excel and Spreadsheet Skills  SAP ERP and Accounting Software Proficiency 

  • Team Pumpkin

    2 weeks ago

    Mumbai, India Team Pumpkin Full time

    About UsTeam Pumpkin is a vibrant and forward-thinking marketing agency dedicated to delivering innovative, impactful, and engaging campaigns. We collaborate with leading brands to craft stories that inspire action and create lasting connections. As we expand, we are seeking a highly strategic and creative Copy Lead to define, shape, and elevate the voice of...

  • Team Pumpkin

    2 weeks ago

    Mumbai, India Team Pumpkin Full time

    ROLE OVERVIEW:- As the Lead - Account Management, you will be the strategic driver behind key client relationships, overseeing Account Managers and ensuring exceptional service delivery.- This role demands strong leadership, client-handling expertise, and a proactive mindset to foster business growth.- You will serve as the bridge between clients and...

  • Copy Lead

    2 weeks ago

    Mumbai, Maharashtra, India Team Pumpkin Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...

  • Team Computers

    3 weeks ago

    Mumbai, India Team Computers Full time

    Position : Business Project Manager. Location : Mumbai. Industry : IT. Experience Required : 8-15 Years. End user computing, Datacenter, Managed Services, Networking. Job description : Program Manager /Operations Manager roles in managed services overseeing client relationships and service delivery aligning IT operations with strategic business goals. Focus...

  • Team Pumpkin

    3 weeks ago

    Mumbai, India Team Pumpkin Full time

    OverviewWe are seeking a strategic and results-driven SEO Content Manager to lead our content strategy, drive organic growth, and elevate our digital presence.This leadership role demands a mix of creativity, data-driven decision-making, and team coordination.You will be responsible for managing end-to-end SEO content initiativesfrom planning and execution...

  • Lead - Account Management

    2 weeks ago

    Mumbai, Maharashtra, India Team Pumpkin Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    ROLE OVERVIEWAs the Lead – Account Management, you will be the strategic driver behind key client relationships, overseeing Account Managers and ensuring exceptional service delivery. This role demands strong leadership, client-handling expertise, and a proactive mindset to foster business growth. You will serve as the bridge between clients and internal...

  • Team Lead, Team lead

    37 minutes ago

    Mumbai, Maharashtra, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

  • Team Lead

    3 days ago

    Mumbai, Maharashtra, India PaySprint Private Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionEstablished in December 2020, PaySprint Private Limited is one of India's fastest-growing B2B Banking FinTech and RegTech infrastructure companies. We deliver scalable, compliant, and innovative solutions that bridge the gap between legacy systems and next-generation banking. Our powerful suite of platforms includes SprintNXT,...

  • Team Lead

    3 days ago

    Mumbai, India Azent Overseas Education Full time

    Team Lead Counselling- UKWe are looking to hire a Team Leader who has some team leading experience too. This role would entail you to lead a team of 6-8 members.JD is below:Responsible for imparting end to end training to the counsellors on existing & new product initiatives & ensure accurate information is provided to the students.Must have in-depth...

  • Team Lead

    23 hours ago

    Mumbai, India Azent Overseas Education Full time

    Team Lead Counselling- UKWe are looking to hire a Team Leader who has some team leading experience too. This role would entail you to lead a team of 6-8 members.JD is below:Responsible for imparting end to end training to the counsellors on existing & new product initiatives & ensure accurate information is provided to the students.Must have in-depth...