SAP BASIS Administrator
2 weeks ago
Develop and document policies, procedures, standards, and templates for SAP system administration tasks as well as for implementing projects.
Serve as a subject matter expert for other Offshore resources
Provide 24x7 Production SAP system support, primarily during periodic on-call rotations.
Own issue resolution and troubleshooting for the SAP environments and applications.
Pro-actively put procedures in place to prevent and reduce the severity of outages.
Participate in production support activities and work to resolve SAP technical issues with technical know-how with clear communications and resolution planning.
Work collaboratively with various application Teams: App Dev (ABAP/Java) developers, PI Team SMEs, Offshore NOC (Computer Operations) & BI Support Teams, as well as Newell functional area leads as needed.
Analyze and tune SAP systems for optimal system performance including modifying parameters to improve throughput and effectively utilize system resources.
Ongoing maintenance of SAP landscapes and usage types (ECC, BI, SCM, PI/XI, etc.) residing across our DC1 (non-Prod) and DC2 (Prod) data centers.
Enforce company change control policies, patch management and information security standards and procedures.
Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution.
Work with the various infrastructure and application teams to ensure the quality of the assigned applications or project(s).
_Job Requirements:Bachelor’s Degree and/or at least 5 years of equivalent work experience as an SAP BASIS Administrator.
Current experience with SAP Landscape revisions from 7.40 forward. Including some HANA DB exposure strongly desired.
Strong general understanding of the SAP security, back-up and recovery, logical and physical host designs, OS and APPL tuning, capacity planning, and data retention areas.
Prior experience in running SAP instances, primarily under Linux, whereas AIX, and Windows exposures are also valuable in the role for various current landscapes.
In-depth knowledge of the following examples expected: SolMan EEM script management, various Host, Diagnostic and Adaptive Extension Agent deployments and patching, non-critical SAP Component Patching (ST-PI, ST-A/PI and others).
Experience with Unix shell scripting. Perl or Python scripting would be a plus, but not mandatory.
Exposure to SAP Solution Manager, VPSX (printing), ServiceNow (ticketing), MS Planner/Teams and SAP LVM Toolsets are all also a plus for this role.
Stay current with changes in these technical areas of expertise
Good Analytical and Communication skills are a must
Must possess solid written and communication / interpersonal skills.
Ability to work in global environment across time zones.
Ability to work independently and to develop / execute plans.
Documentation skills for processes and procedures, creating KBs, runbooks, topology etc.
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