Lead - RPA Automation

5 days ago


Pune, India AXA Full time

Required:- Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree is a plus.- Minimum 15+ years of experience in automation operations, IT service management, or process optimization, with at least 5 years in a senior leadership role.- Proven experience in managing teams and operations for complex intelligent automation ecosystems, including RPA, AI (LLM & SLM), PowerApps, and IDP.- Expertise in proactive monitoring tools, predictive analytics, and incident management processes designed for high-complexity environments.- Strong understanding of ITIL frameworks, change management principles, and operational governance.- Demonstrated ability to define and track KPIs and SLA performance to showcase operational value.- Ability to conceptualize and implement a roadmap for operational excellence in complex automation environments.Preferred- Industry certifications such as UiPath, BluePrism, ITIL, PMP, Six Sigma, or equivalent.- Hands-on experience with automation platforms in the insurance and finance sectors.- Familiarity with compliance and regulatory requirements in the insurance and financial industries.Practical experience implementing Agile methodologies, DevOps practices, and CI/CD pipelines to enable rapid, reliable, and scalable automation development and deployment.Location - Bangalore / Pune



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