Delivery Head

3 days ago

Noida, India Coforge Full time
Job Title: Delivery Head - Cloud & Infrastructure
Skills: CIMS
Experience: 18+ years
Location: Greater Noida
We at Coforge are hiring Delivery Head - Cloud & Infrastructure with the following skillset:
Being the face of Coforge , responsible for heading the delivery for multiple accounts/large programs and managing close customer interactions.
Manage multiple complex customer programs (Cloud migration, DevOps, SRE) with end-to-end delivery responsibility, ensuring delivery excellence and customer delight.
Play the role of Mentor and Coach to multiple program teams, sometimes working with many levels down, to both assess and develop their technical/professional capabilities.
Interface and engage with customers at a strategic level , ensuring that not only current program requirements are met but also forecasting needs or issues that may arise and devising ways to address those proactively.
Responsible for delivery operations , including Master Incident Management.
Responsible for Infrastructure Management, AMS, and Security Management for the programs.
Ensure overall program lifecycle deployment by defining resources and schedules for multiple program implementations.
Influence customer perception positively and contribute to relationship management while driving account farming.
Oversee the launch of multiple programs from concept to delivery, aligning with various stakeholders and communicating effectively with multicultural teams.
Ensure that multiple program deliveries are within budget, meet quality standards, and adhere to committed delivery timelines.
Build mechanisms for individuals and teams to innovate and continuously reward such actions.
Ensure that both internal and client-driven quality and compliance norms are met.
Align with multiple units across teams to create an effective value chain for customers.
Skills / Qualifications Required:
Minimum experience of 18+ years.
Should be working as a program head/director in their current role for a large program/multiple accounts.
Should have majorly worked on Cloud transformation (Azure / AWS / GCP / OCI preferred), DevOps / SRE setup / transformation programs, and have extensive knowledge of the complete infrastructure stack.

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