Packaging & deployment Engineer

2 days ago

Mumbai, India ITC Infotech Full time

Job Summary:

We are seeking a highly skilled and experienced Senior Packaging & Deployment Engineer to lead complex application packaging and software deployment efforts across enterprise environments. This position requires deep technical knowledge of InstallShield MSI packaging, SCCM / Microsoft Endpoint Configuration Manager (MCM), and ManageEngine Endpoint Central.

In this role, you will be responsible for automating, scaling, and optimizing software rollout processes while ensuring security, performance, and compliance. You will collaborate with cross-functional teams to drive consistency in endpoint deployments and maintain a streamlined user experience across desktops, laptops, and other managed devices.

Key Responsibilities:

  • Design, develop, and test MSI/MST application packages using InstallShield, PowerShell, and VBScript.

  • Lead enterprise deployment strategies using SCCM, MCM, or ManageEngine Endpoint Central, including:

  • Phased software rollouts

  • Patch/update cycles

  • Remote installations

  • Validate application compatibility across different Windows OS versions and hardware platforms.

  • Automate packaging and deployment processes to improve efficiency, reduce errors, and ensure repeatability.
  • Troubleshoot complex packaging issues and deployment failures; lead detailed root cause analysis (RCA) efforts.
  • Collaborate with infrastructure, desktop support, and cybersecurity teams to ensure alignment with organizational standards and policies.
  • Maintain and monitor deployment dashboards, manage version control, and implement rollback plans when necessary.
  • Define and uphold standards for packaging documentation, User Acceptance Testing (UAT), and service catalog entries.
  • Mentor and support junior (L1/L2) packaging engineers in tool usage, best practices, and technical troubleshooting.
  • Participate in change control processes, support audit readiness, and assist in vulnerability remediation efforts related to endpoint software.

Required Skills and Experience:

  • Advanced knowledge of InstallShield, MSI/MSP packaging, and custom scripting (e.g., PowerShell, VBScript).
  • Strong experience with SCCM/MCM: creating collections, task sequences, deployments, and generating detailed reports.
  • Familiarity with ManageEngine Endpoint Central for policy configuration and software distribution.
  • Solid understanding of Windows OS architecture, registry management, file system permissions, and software dependency handling.
  • Experience packaging and deploying complex applications, including drivers, browser plug-ins, and multi-component software suites.
  • Proven ability to troubleshoot and resolve application conflicts, deployment failures, and performance-related issues.
  • Excellent communication skills with the ability to document processes and present technical topics to both technical and non-technical stakeholders.
  • Demonstrated leadership skills in mentoring and supporting team members.

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