Operations Manager

2 days ago


Noida, India Astrotalk Full time
Company Description
Astrotalk is a rapidly growing startup based in Noida, founded by a nonbeliever who discovered the authenticity of astrology through personal experience. The company's mission is to connect customers with genuine astrologers, ensuring high customer satisfaction. Astrotalk has served over 3 crore customers and is a key player in the astrology industry.
Role Description
This is a full-time on-site role for an Operations Manager at Astrotalk in Noida. The Operations Manager will be responsible for overseeing daily operations, managing staff, ensuring efficient processes, and optimizing productivity. This role involves coordinating with various teams to streamline operations and improve overall performance.
Qualifications
Operations Management, Process Optimization, and Team Leadership skills
Experience in managing a team customer support team
Train the employees
Maintain the performance parameters of the team like CSAT
Experience in managing daily operations and staff
Strong organizational and problem-solving abilities
Excellent communication and interpersonal skills
Bachelor's degree in Business Administration or related field

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