Concierge
4 weeks ago
A&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous focus on delivering measurable ROI, whether for brand exposure or specific transactions.
Job description - Concierge (Gujarati + English)
Role: Front-line concierge for HNI/VIP clients — routing requests, fixing problems, and orchestrating flawless experiences.
Location: Remote
What you’ll doOwn client interactions: calls, WhatsApp, email; respond within SLA; close the loop.
Arrange end-to-end concierge tasks: reservations, travel support, appointments, deliveries.
Coordinate with suppliers/partners; negotiate practical outcomes without drama.
Preempt issues: confirmations, reminders, backups; document everything in CRM.
Escalate only when required; otherwise solve it yourself.
Must-haves (non-negotiable)Fluent Gujarati + English (speaking, reading, writing).
0–2 years in concierge/guest relations/front office/EA/hospitality.
Good-to-haveLuxury hospitality or UHNI family office exposure.
KPIs (how we’ll judge you)First-response time: ≤15 mins during shift
Resolution time: ≤24 hrs for standard requests
Client satisfaction (CSAT): ≥4.7/5
Task accuracy: ≥98% (no missed confirmations, names, times)
Escalations due to preventable errors: 0/month
Compensation & perksPhone + travel reimbursements • Health cover • 12 paid leaves
Clear growth: Senior Concierge → Concierge Lead → Client Ops Manager
Work style we expectProactive, not reactive. You confirm before we ask.
You protect client privacy diligently.
-
Concierge
3 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany Description A&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous...
-
Concierge
4 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany Description A& B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous...
-
Concierge
4 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany DescriptionA&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous focus...
-
Concierge
4 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany Description A&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous...
-
Concierge
4 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany DescriptionA&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous focus...
-
Concierge
4 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany DescriptionA&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous focus...
-
Concierge
3 weeks ago
Ahmedabad, India A&B Luxury Full timeCompany Description A&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous...
-
Concierge
3 weeks ago
Ahmedabad, Gujarat, India, Gujarat A&B Luxury Full timeCompany DescriptionA&B Luxury is a digital marketing agency dedicated to luxury and premium brands. We pride ourselves on making promises we keep, with a commitment to exceed client expectations without extra charges for additional efforts. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous focus...
-
Executive/ Sr. Executive- Accounts
2 days ago
Ahmedabad, Gujarat, India 360 Degree Travel Concierge Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany Description360 Degree Travel Concierge specializes in crafting high-end, carefully researched active trips to the world's most promising destinations. We create personalized and seamless travel experiences, incorporating authentic interactions and extraordinary moments. From stunning accommodations to custom activities, we cater to the unique desires...
-
Accountant
4 days ago
Ahmedabad, Gujarat, India 360 Degree Travel Concierge Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany Description360 Degree Travel Concierge specializes in crafting high-end, meticulously researched trips to the most captivating corners of the globe. We assist our travelers in experiencing thoughtful lifestyles on the road, with seamless logistics and unique experiences every day. Our travelers seek us out to uncover exclusive destinations, from...
