Exchange Engineer

5 days ago

bangalore, India Tata Consultancy Services Full time

TCS is Hiring for Exchange Engineer


Location- Pune, Bangalore


Experience- 3 to 8 years


Job Description-


M365 Tenant Management :

• M365 Tenant and Platform Administration including configuration and setup

• Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, Onedrive for Business, Sharepoint Online administration, M365 productivity tools, ATP, Azure AD

• Strong knowledge on PowerShell scripting for Tasks automation using various PS modules

• Hands-on knowledge on Azure AD, Azure AD connect for M365 modules

• Experience in Azure and Microsoft 365 security and identity

• Experience in Microsoft Defender for Office 365, Identity Protection, and Intune

• Experience in AIP & DLP administration and support

• Should have good understanding on Monitoring and reporting of Service Health & Message Center

MS Teams Administration :

• Hands-on knowledge in MS Teams

• Handling issues related to instant messaging, channels, Files, Presentation, Collaboration

• Managing Microsoft Teams Admin center for all configuration, policies, settings and regular updates

• Managing and setting up Live events

• Configuration of enrolling New SBC, Add a call Queue, adding direct routing, Call Park policy, Calling Policy, assigning phone numbers to users, Forwarding simultenious ringing, Delegation and voicemail , Decommissioning of IP phones, configuring dial plan, deleting SBC etc.

• Management of Organizational profiles

• Co-ordinate with Microsoft for any L4 issues and functionality changes

• Ability to manage M365 services, Microsoft cases,Usage report, Global settings, Prepare service availability report, operational summary report on monthly basis as per agreed template

One Drive For Business :

• OneDrive sync client management

• Analyze and understand permission and meeting the compliance as per Organization policy

• Access management and access delegation

• Enable or Disable user storage and OneDrive features

• Provision the folders according to data growth

Service Management, Monitoring:

• Automation of operational and support tasks

• Continuous service improvement

• SLA and service management aligned with ITIL process

• Status reporting and communication

• Major incident management | Problem management

• Knowledge Articles, SOPs

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