![Pontoon](https://media.trabajo.org/img/noimg.jpg)
Engagement Coordinator
1 month ago
JOB SUMMARY
:
The Engagement Coordinator provides front-line customer service to internal team members, clients and vendors. You will be responsible for communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to the end users.
You must work with all parties for problem resolution, providing a professional response and exhibit strong customer service orientation when dealing with all external clients. Your main responsibilities are listed below:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the contractor onboarding process. Responds to all inbound telephone calls, ticket requests, and e-mail correspondence in a timely manner/according to SLA’s. Uses working knowledge of various supported Vendor Management Software to troubleshoot issues. Uses customized and standardized situational responses and processes to resolve customer issues. Recognizes and gathers relevant information on customer issues/scenarios requiring further solutions. Escalates such issues according to standard escalation process. Makes recommendations to improve efficiencies where applicable. Assists with training of peers in the standards and practices within the Customer Support organization. Receives and reviews new requisition requests daily using the VMS tool. Participates in special projects and performs other duties as assigned.EDUCATION/EXPERIENCE AND OTHER POSITION REQUIREMENTS:
We're looking for candidates with Bachelors Degree. Ideally, we would like work experience in recruitment (in-house, RPO, MSP or Core HR) You'll need to be skilled in communicating effectively, both in one-on-one and in group settings You must have the ability to establish and maintain effective working relationships We need someone to work in a fast-paced environment and perform multiple work assignments simultaneously You will possess data entry, analytical, and organizational skills with attention to detail Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook Equal Opportunity Employer M/F/D/V We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Kind attention: Pontoon India does not collect any fee/s from the candidate for recruitment. Pontoon India employees are not allowed or authorized to collect any fee/s from the associates, candidate and client. Selection of candidate/associate is based on defined process, merit and as per the requirement.-
Engagement & Outreach Intern
6 days ago
bangalore, India TheNudge Institute Full timeAbout the Nudge : The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners.Our journey to enable 25 million Indians out of ultra-poverty, has reached 10 states...
-
Engagement Coordinator- MSP
4 weeks ago
bangalore, India Pontoon Full timeSUMMARY: The Engagement Coordinator provides front-line customer service to internal team members, clients, vendors and users for the various supported Vendor Management Software solutions. Responsible for communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to the end users. The Engagement...
-
Services Engagement Expert
4 weeks ago
bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Services Engagement Expert
1 month ago
Bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Services Engagement Expert
4 weeks ago
Bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Sourcing and Engagement Lead
3 months ago
bangalore, India Pontoon Full timeSUMMARY: The Sourcing and Engagement Lead oversees the North American coordinating team and provides front‐line customer service and escalation support. This role is responsible for addressing and communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to end users. Responsible for driving...
-
Engagement Manager& Agriculture Practice
2 weeks ago
bangalore, India Sattva Consulting Full timePosition: Engagement Manager Nature of employment: Full Time Location: Bengaluru We Partner to deliver social impact at scale Sattva Consulting is a global impact consulting firm from India. Since 2009 we have been engaging with communities, business and government to achieve societal impact at scale.We believe that Civil society, Business and...
-
bangalore, India TheNudge Institute Full timeAbout The/Nudge: The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners.Our journey to enable 25 million Indians out of ultra-poverty, has reached 10 states with...
-
Social Media Coordinator
2 weeks ago
bangalore, India IND Whales Innovations Pvt. Ltd. Full timeCompany DescriptionIND Whales Innovations Pvt. Ltd. is a leading enabler and catalyst for brands to reach their target audience through various media channels. With expertise in media-led exhibition business, IND Whales has collaborated with television, radio, and digital media houses across Karnataka.Role DescriptionThis is a full-time on-site role for a...
-
Travel Coordinator
7 days ago
bangalore, India BOZ Meet Connect And Travel Full timeCompany Description Embark on an incredible journey with "Boz meet connect and Travel" and discover the unexplored wonders of India. Our travel experiences take you to popular destinations, unveiling hidden gems that are rich in culture, natural beauty, and authentic experiences. Immerse yourself in the vibrant traditions of local communities and engage in...
-
Social Media Coordinator
2 weeks ago
bangalore, India IND Whales Innovations Pvt. Ltd. Full timeCompany Description IND Whales Innovations Pvt. Ltd. is a leading enabler and catalyst for brands to reach their target audience through various media channels. With expertise in media-led exhibition business, IND Whales has collaborated with television, radio, and digital media houses across Karnataka. Role Description This is a full-time on-site role for a...
-
HR Coordinator
7 days ago
bangalore, India Antal International Full timeJob Description Job Description: HR CoordinatorWe are seeking an experienced and dedicated HR Coordinator to be a vital part of our human resources team. As an HR Coordinator, you will play a crucial role in supporting the HR department and ensuring smooth HR operations. This position requires a strong understanding of HR principles, excellent communication...
-
Department Coordinator
1 week ago
bangalore, India Novo Nordisk AS Full timeDepartment : Global Medical Affairs. Can you drive the global strategy for culture, engagement and performance Management at Novo Nordisk? Do you have the interpersonal Skills to navigate in a complex stakeholder landscape and Are you able to motivate, set direction and deliver results? At Novo Nordisk, we are our people. And together we can make an...
-
SCM Change and People Engagement Specialist
3 weeks ago
bangalore, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Mission Statement: We are looking for a talented and hands-on professional who is interested to join our dynamic, high performance Change Management and Continuous Improvement team as a Change and People Engagement Specialist. You will be empowered to influence and help shape the overall Supply Chain Management (SCM) change and...
-
Social Media Coordinator
2 weeks ago
Bangalore City, India IND Whales Innovations Pvt. Ltd. Full timeCompany Description IND Whales Innovations Pvt. Ltd. is a leading enabler and catalyst for brands to reach their target audience through various media channels. With expertise in media-led exhibition business, IND Whales has collaborated with television, radio, and digital media houses across Karnataka. Role Description This is a full-time on-site role for a...
-
Education And Outreach Coordinator
2 weeks ago
bangalore, India Compassion Unlimited Plus Action - India Full timeCompassion Unlimited Plus Action – CUPAJob Title: Education and Outreach CoordinatorRemuneration: Rs 30,000- Rs 35000 a month.Job Description:CUPA an animal welfare organization, based in Bengaluru is seeking an Education and Outreach Coordinator dedicated to targeting schools and colleges to educate students on the basics of Animal Welfare and the...
-
Production coordinator
4 weeks ago
bangalore, India Viga Entertainment Technology Private Limited Full timeJob Description Primary Responsibilities: Create and maintain production schedules, ensuring that all tasks and activities are properly planned and coordinated. Assist in the preparation and management of the production budget. Establish a process for communicating targets, assignments, and priorities to the team. Schedule, track, and manage assigned work...
-
Account Coordinator
4 days ago
bangalore, India Premiere Digital Services Full timeLocation: Bangalore Role: Account Coordinator Industry: Media / Entertainment / Internet /TV, Films, Production, Broadcasting. Employment Type: Full Time Education: Any Degree The Account Coordinator is vital to the Client Services department as the customer contact and liaison for order management. The Account Coordinator focuses on Customer Management and...
-
Production coordinator
3 weeks ago
bangalore, India Viga Entertainment Technology Private Limited Full timePrimary Responsibilities: Create and maintain production schedules, ensuring that all tasks and activities are properly planned and coordinated. Assist in the preparation and management of the production budget. Establish a process for communicating targets, assignments, and priorities to the team. Schedule, track, and manage assigned work with Production...
-
Traceability Operations Coordinator
1 month ago
bangalore, India Primark Full timeJob Description Role: Traceability Operations Coordinator Purpose of role: The role involves the general coordination and support for the ...