Technical Support Specialist
3 weeks ago
Position Title:Senior Associate, Technical SupportLocation:Mohali, PunjabPosition Type:Full TimeWho we are:Roundglass is a global wholistic wellbeing company dedicated to empowering and enabling people on their personalwellbeing journey. Our mission is simple yet ambitious: to inspire the power of wholistic wellbeing to create a happier, healthier, and more joyfulworld. We work to achieve this by investing in and developing new technology, sharingknowledge, and focusing on action for the good of the individual, their community, and the wider world.We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet.About Roundglass FoundationRoundglass Foundation is pursuing a bold vision to bring abundance and prosperity back to the stateof Punjab in India throughphilanthropic initiatives supporting under-served rural and urban communities. Since our founding in 2018, we have been engaged in a wide range of far-reaching projects, directly involving village communities in building opportunity and sustainable development in the region. Our Model Village and Model City initiatives have impacted the lives of 1,724,000 local people in over 1724 unique villages across the state through projects in pillars of: Sustain Punjab, Learn Punjab (Education and Sports), Her Punjab (Women’s Initiatives) and Relief. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet.About the role:The Sr. Associate (Technical Support) will be responsible for providing technical, operational, and application support to Change Makers, Block Change Makers, and internal teams in Roundglass Foundation. This role involves troubleshooting issues related to the Roundglass apps & business applications, ensuring smooth onboarding, managing change requests, providing user training, and supporting basic IT and desktop operations.The ideal candidate is passionate about technology for social good, possesses strong troubleshooting abilities, and can communicate effectively in both Punjabi and Hindi.What you’ll do:Application & User SupportProvide day-to-day technical support for the Roundglass apps, Business applications and related platforms.Manage onboarding, user registration, and
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▷ Apply in 3 Minutes: Specialist Accountant
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mohali district, India Felcorp Support Full timeCompany Description Felcorp Support is the optimal solution for businesses looking to outsource their operations. We offer professionally managed services with trained staff experienced in financial services, insurance, and accounting industries. Our team leaders peer-review the work to ensure high-quality service. We implement the necessary systems and...
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Technical Support Specialist
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Mohali, India Roundglass Foundation Full timePosition Title: Senior Associate, Technical Support Location: Mohali, Punjab Position Type: Full Time Who we are: Roundglass is a global wholistic wellbeing company dedicated to empowering and enabling people on their personalwellbeing journey. Our mission is simple yet ambitious: to inspire the power of wholistic wellbeing to create a happier, healthier,...
