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[27/05/2024] Technical Writer

1 month ago

Pune, India EdgeVerve Full time
About Edgeverve

We reimagine the way enterprises work for the better. Enabling our clients to innovate on business models and drive game-changing efficiency with best-of-breed digital platforms.

Our digital platforms help clients capitalize on the inherent power of a connected enterprise. We do this by amplifying the human potential, crafting connected customer journeys, and exploiting the power of value networks.

Powered by native AI and automation capabilities, with security and scalability at the core, our digital platforms help enterprises discover & automate processes, digitize & structure unstructured data and unlock the power of the network by integrating enterprises. We drive digital transformation by delivering actionable intelligence and fulfilling our client’s vision of building a connected enterprise.

Desired Candidate Profile –

RESPONSIBILITIES

- Interview product owners and technical experts to gain an understanding of highly technical subject matter Interview product managers and engineers to gather functional requirements- Obtain a deep understanding of products to translate complex product information into simple and engaging content- Interface closely with support and product management to define and implement documentation updates.- Create eLearning content using Camtasia or Adobe captivate- Writing scripts and creating ppts for video content creation- Design and develop a complete documentation suite - Write easy-to-understand user guides and online help; create clear, concise, thoughtful and highly usable technical documentation- Perform style and structure reviews to ensure adherence to standards- Track and fix documentation defects- Work in the scaled agile framework- Estimate, plan, and schedule documentation deliverables

REQUIRED SKILLSET:

- Strong written and verbal communications and experience working with content in multiple mediums.- Excellent interpersonal and communication skills- Proven ability to quickly learn and understand complex topics- Good knowledge of HTML and CSS- Proven working experience in technical writing of software documentation in a Product company- Ability to write scripts and create content for eLearning videos- Ability to deliver high quality documentation paying attention to detail- Reads complex engineering documents and interviews product developers to obtain deep understanding of features and functions- Topic based and structured authoring- Documentation estimation- Ability to work independently- Experience in writing REST API documentation- Understands DITA framework and works with a team of writers

Desired Skillset

- Knowledge of software tools like RoboHelp, Oxygen, and Captivate- Experience in DITA migration

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