Sales Coordinator Specialist

2 weeks ago

Kochi, India Q Live Technologies ® Full time
Company Overview: Q Live Technologies is a leader in the Pro AV, IT, and Broadcast

industry, providing cutting-edge technology solutions to a global client base. We are seeking

a highly motivated and organized Sales Coordinator Specialist to join our dynamic sales

team. This is an exciting opportunity to play a key role in supporting the sales process and

ensuring smooth operations in a fast-paced, high-tech environment.

Position Overview: As a Sales Coordinator Specialist, you will be responsible for providing

comprehensive administrative and logistical support to the sales team, assisting with the

coordination of sales orders, customer relationships, product delivery, and more. Your role

will be integral to ensuring that the sales process runs smoothly and efficiently, from initial

inquiry through to post-sales support.

Key Responsibilities:

∙Sales Support: Assist the sales team in preparing proposals, quotations, and product

information, ensuring timely and accurate communication with customers.

∙Order Processing: Manage order entries, tracking, and communication with clients

regarding order status, shipping, and delivery updates.

∙Customer Coordination: Act as a liaison between the sales team, customers, and

other internal departments (e.g., logistics, product management, finance) to ensure

excellent service and satisfaction.

∙Product Knowledge: Stay updated on Pro AV/IT/Broadcast products and solutions,

offering assistance to the sales team in answering technical questions related to

products.

∙Client Relationship Management: Assist in building and maintaining long-term

customer relationships by providing exceptional service and follow-up on sales

inquiries and orders.

∙Market Research: Support the sales team by conducting market research on current

trends, potential clients, and competitor activities in the Pro AV/IT/Broadcast sector.

∙Sales Reporting: Prepare regular sales reports and performance metrics to track

progress, forecast sales, and provide actionable insights to the sales leadership.

∙Event Support: Assist with the coordination and logistics for trade shows, product

demos, and other promotional events.

Qualifications:

∙Bachelor's degree in Business, Sales, Marketing, or a related field, or equivalent

experience in a similar role.

∙At least 1 year of experience in sales coordination, sales support, or related

administrative role, ideally within the Pro AV, IT, or Broadcast industries.

∙Familiarity with Pro AV/IT/Broadcast technology and products is highly desirable.

∙Strong organizational and multitasking skills, with the ability to manage multiple

priorities effectively.

∙Excellent written and verbal communication skills, with a customer-oriented

approach.

Desirable Skills:

∙Knowledge of the broadcast and AV industry and associated technologies.

∙Ability to work independently and collaboratively in a fast-paced environment.

∙Prior experience working with cross-functional teams (e.g., sales, logistics, technical

support).

∙Experience with Zoho or similar ERP systems is a plus.

Compensation & Benefits:

∙Competitive salary based on experience

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