Assistant Manager

1 month ago


Noida, India Tata Play Ltd Full time

Office Location - Noida, Sector 125

Work from Office role


Role Purpose:

A Tester is required to study new IT solutions & assess impacts of deploying the solution from functional capability & usability standpoint.This role owns the end to end end-user acceptance testing process and is required to develop use-cases for functionality; perform functionality testing and coordinate with IT team /vendors for bug-fixes. The role is responsible for a seamless go-live experience to the end user.


Major purpose of the job:

  • Understand the business requirement and solution provided and identify impacts across systems used for service delivery.
  • Develop use-cases for functionality and test the product delivered by IT/Vendor for compliance to business requirements defined & solution signed-off by stakeholders
  • Track defects and facilitate fixes for defects identified which includes deployment of necessary audits and prioritization of defects along with business impact & requirement document for the defects.
  • Test the product / Service (Involve functional stakeholder
  • Coordinate with BA & IT/Vendor for bug fixes
  • Track and publish bugs identified and status of fixes
  • Facilitate end–user training and monitor adoption thereon.
  • Facilitate seamless go-live from a end-user experience standpoint (Can be an internal user / a subscriber)
  • Sr. Executive – Post-production review of functionalities
  • Executive - handle key configuration related to Charges as part of testing
  • Should be familiar with application testing tools
  • Should have a good understanding of service delivery platforms
  • 2-3 years of overall work experience with at least 1 year relevant experience.
  • Track & monitor all system functionality queries & issues & take it up with relevant teams for resolution
  • Project support the Project Manager on field related testing functionalities and process documentation
  • Perform regular audits on WOs, IDs, Service regions, mobile numbers, Asset status.
  • Manage configuration changes with respect to Work Orders


Functional Skills

  • Is familiar with and equipped with know how / tools required for product testing
  • Understands Technology (Good understanding of various technology platforms that support customer service delivery)
  • Understands business changes / challenges and has the ability to identify technology support requirements to achieve business objectives.
  • Should have an eye for details and be meticulous in his/er approach. Ability to document details a must.



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