ServiceNow Administrator

4 weeks ago


Hyderabad, India The Hird Full time

Key Responsibilities:

  • Manage and administer the ServiceNow platform, ensuring optimal performance and functionality.
  • Design and implement flow processes to enhance operational efficiency.
  • Integrate third-party applications with ServiceNow for seamless functionality.
  • Oversee the ITOM and ITAM modules, ensuring accurate asset management and service delivery.
  • Collaborate with stakeholders to understand requirements and develop solutions.
  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Maintain documentation related to system configurations and integrations.


Required Skills:

  • ServiceNow Development: Proven experience in developing and customizing applications on the ServiceNow platform.
  • Flow Design: Expertise in designing and implementing flow processes within ServiceNow.
  • ITOM/ITAM: Strong knowledge and experience in IT Operations Management and IT Asset Management modules.
  • 3rd Party Integration: Familiarity with integrating ServiceNow with external applications and services.
  • Employee Central: Experience working with Employee Central functionalities within ServiceNow.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 4 to 7 years of experience in ServiceNow administration and development.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.



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